Used Cars Trade-in Valuer

4 days ago

Sydney, New South Wales, Australia Tesla Full time
Overview

Join to apply for the Used Cars Trade-in Valuer (Junior) role at Tesla

What to expect: Kickstart your career with Tesla as a Used Trade-in Advisor, where you'll support the day-to-day operations of our Trade-in and Used Car function. You'll work closely with our Order Operations, Sales, Service and Delivery teams to provide assistance on Trade-in and Used Car matters. Using current market knowledge and databases, you'll help deliver competitive valuations for customer trade-in vehicles while ensuring all processes and documentation are followed. As the point of contact for the NSW/ACT team, you'll support operational trade-in activities, assist in training and providing feedback to local Tesla Sales teams to improve Trade-In Attachment rates and help with logistics for incoming trades and their disposal. You'll also collaborate with the Service team to support Used Tesla inspections and repairs, contributing to a seamless customer experience.

What You'll Do
  • Coordinate with the Used Car, Sales, Service and Delivery teams to provide a competitive market value for customer trade-in vehicles using up-to-date market knowledge, current databases and programs.
  • Ensure all relevant processes are followed and correct documentation is provided before or at the point of Trade-in.
  • Be the point of contact for the NSW / ACT team for all operational trade-in matters.
  • Provide training and direct feedback/support to the local Tesla Sales teams to assist them in improving Trade-In Attachment rates.
  • Provide and manage on the ground logistics for all incoming trades as well as their disposal.
  • Collaborate with Service to manage Used Tesla inspection and repair.
What You'll Bring
  • The ideal candidate is a highly motivated and intelligent self-starter with the desire for constant process improvement and the ability to work under pressure in a fast-paced environment.
  • Advanced computer skills; proficiency with MS Office (Excel, Word, PowerPoint).
  • Is highly attentive to detail to ensure accuracy and expediency in responding to the needs of the Sales team.
  • Positive, enthusiastic and passionate about the advances in sustainable energy.
  • Driver's License with a clean driving record.
  • Must have an interest in the automotive industry.
Job details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities

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