Ict Support Technician

2 weeks ago

Australia The Kooralbyn International School Full time

**ICT Support Technician**
**Location**: TKIS Campus, QLD
**Salary**: $75,000 + Super
**Employment Type**: Full-time

**About Us**

The Kooralbyn International School (TKIS) is a day and boarding school located in the picturesque Scenic Rim, just 20 minutes from Beaudesert. Guided by the motto _Absol Fiducia_ (self-belief), TKIS fosters a culture where students are encouraged to strive for excellence, demonstrating tenacity, kindness, integrity, and self-confidence in all they do.

**About the Role**

We are seeking a **self-motivated and experienced ICT Support Technician** to join our team. This role is vital in maintaining and improving the school's IT infrastructure while providing technical support to staff and students.

? **Working Hours**: 38 hours per week, with reasonable additional hours as required, in accordance with the applicable award or employment agreement.

**Key Responsibilities**
- Provide **technical support** for students and staff, diagnosing and resolving hardware and software issues.
- Maintain and troubleshoot the **school's network, servers, and cloud-based systems**.
- Perform **network patching, cabling, and connectivity troubleshooting**.
- Oversee **system upgrades, CCTV maintenance**, and liaise with external IT consultants.
- Manage **DNS filtering, cybersecurity policies, and network security**.
- Administer and manage **Microsoft Office 365 and Active Directory**.
- Maintain the **school management system (TASS) and Classroom Cloud**.
- Oversee and maintain **laptops, desktops, printers, telephony systems, and peripherals**.
- Plan and execute **yearly maintenance, hardware upgrades, and system optimizations**.
- Manage **student laptop deployment**, ensuring proper configuration and distribution.
- Operate and manage **AV equipment**, including projectors, interactive displays, and sound systems for school events.
- Collaborate with school leadership on **IT projects and infrastructure improvements**.
- Develop a **yearly ICT action plan** in consultation with the Principal.
- Assist with **IT procurement, vendor coordination, and system upgrades**.
- Develop and modify **Microsoft PowerApps** to streamline internal processes.
- Adapt existing programs to meet user and business needs.

**Required Skills & Qualifications**
- A **degree** with at least **3 years of relevant experience**, OR
- **Extensive experience and management expertise** in technical or administrative fields, OR
- An **equivalent combination** of education, experience, and training.

**How to Apply**

**Post**: TKIS, 79c Ogilvie Place, Kooralbyn, QLD 4285

Pay: $75,000.00 per year

Schedule:

- Day shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 28/03/2025

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