Member Benefits Representative

7 days ago

Brisbane, Queensland, Australia Australian Retirement Trust Full time

Be part of an inclusive and high-performing team
- Enjoy a rewarding career move with opportunities for development
- Make a difference with a fund that puts members first

**About us**

When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.

Australian Retirement Trust is the super fund formed through the merger of Sunsuper and QSuper. As one of Australia's largest superannuation funds, we proudly take care of over $200 billion in retirement savings. Our teams are as diverse and unique as the members we strive to inspire and empower. Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.

**About the role**

To support our success we are looking for a Member Benefits Representative - Payments to join the Operations (Public Division) team, with flexibility for this role to be based in either Brisbane or Melbourne.

As a Member Benefits Representative you will be responsible for processing benefit payments and engaging customers so that payments are processed accurately and efficiently. You will also ensure that payments are compliant with business rules and legislation to minimise risk for Australian Retirement Trust.

**This role is available as a permanent/ full-time opportunity.**

**About you**

If this is the right role for you, your skills and qualifications will include:

- 2-5 years customer service experience in a high workload environment.
- Excellent analytical and problem solving skills.
- Excellent written and verbal communication skills and the ability to guide members through a range of possible solutions.
- Previous superannuation experience and knowledge of the associated legislation that operates within the superannuation environment.
- A high level of technical competence in Superannuation and Insurance.

**How you'll benefit**

As part of the Australian Retirement Trust team, you'll have access to development programs that help you focus on solutions-based outcomes, and innovative ways to support our members. We provide a dynamic and rewarding work environment featuring:

- Competitive salary, bonus, and super offerings
- Flexible work arrangements
- Generous parental leave entitlements
- A focus on learning and development, including study assistance
- Volunteer and community service leave
- LGBTQI + and disability employee networks
- Wellbeing initiatives including Employee Assistance Program and discounted health insurance
- An additional leave day each year on top of annual leave.

**Next steps

  • Senior Benefits Advisor

    7 days ago

    Brisbane, Queensland, Australia beBeeBenefits Full time $100,000 - $123,456

    Member Benefits Representative Job OpportunityWe are seeking a dedicated professional to join our Operations team in Brisbane or Melbourne, working full-time on a permanent basis.About the RoleAs a Member Benefits Representative, you will be responsible for processing benefit payments and interacting with customers to ensure accurate and efficient payments....

  • Member Services Representative

    2 weeks ago

    Brisbane, Queensland, Australia Australian Retirement Trust Full time

    Be part of an inclusive and high-performing team- Enjoy a rewarding career move with opportunities for development- Make a difference with a fund that puts members first**About us**When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.Australian Retirement Trust is the...

  • Member Services Representative Annerley

    2 weeks ago

    Brisbane, Queensland, Australia Jetts Australia Full time

    **The opportunity**:What sets Jetts Fitness apart, has and always will be our culture. For 7 years Jetts has been named one of Australia's Best Places to Work. We are looking for new team members who share our vision and passion and who have an unwavering commitment to offering exceptional member outcomes and inspiring them to achieve incredible things.We...

  • Member Services Representative Woolloongabba

    1 week ago

    Brisbane, Queensland, Australia Jetts Australia Full time

    **The opportunity**:What sets Jetts Fitness apart, has and always will be our culture. For 7 years Jetts has been named one of Australia's Best Places to Work. We are looking for new team members who share our vision and passion and who have an unwavering commitment to offering exceptional member outcomes and inspiring them to achieve incredible things.We...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

    Customer Service Representative & Café Team MemberWe're seeking individuals to join our dynamic café team as Customer Service Representatives and Baristas. If you have a passion for delivering exceptional customer experiences, we'd love to hear from you.In this role, you'll be part of a fast-paced environment where you'll have the opportunity to develop...

  • Member Services Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCareer Full time $69,700 - $86,729

    Transform Your Career with a Full-Time Member Services Role**About the Job**As part of our dynamic Member Services team, you will support Australian retirement trust members and employers with account, product, and legislation enquiries. This involves providing expert advice and guidance to empower members to make informed decisions about their retirement...

  • Sales Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $70,000

    Key Roles and ResponsibilitiesWe are seeking a highly motivated and customer-focused Sales Representative to join our retail team in Maroochydore.This role is ideal for those who possess excellent communication and interpersonal skills, are a collaborative team player, and have a desire to challenge themselves to achieve business objectives.The successful...

  • Member Engagement Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeService Full time $45,000 - $55,000

    Join Our Team As A Member Services RepresentativeWe are looking for a highly motivated and customer-focused individual to join our team as a Member Services Representative. In this role, you will be the first point of contact for our members and guests, providing exceptional service and support to ensure a positive experience.Key Responsibilities:Greet and...

  • Customer Service Representative

    7 days ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $45,000 - $60,000

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service and ensuring guest satisfaction. This role involves serving guests face-to-face or by preparing food, working effectively in a fast-paced environment,...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeService Full time $15,000 - $20,000

    Customer Service Representative & Kitchen Team MemberWe are seeking a motivated and customer-focused individual to join our team as a casual barista and kitchen staff member.To succeed in this role, you will be required to:Deliver exceptional customer experiences with every interactionMaintain the cleanliness of the store by undertaking general cleaning...