Operations Link Controller

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**The Opportunity**:
The **Canberra Deep Space Communication Complex** (CDSCC) supports ground-based spacecraft telecommunications as part of the international National Aeronautic Space Administration (NASA).

The Operations and Engineering Section (OES) responsibilities include the operational support of spacecraft, information and communications technologies, radio astronomy activities, and the testing and calibration of systems.

The Operations team provides the technical and procedural knowledge needed to support the requirements of the DSN (Deep Space Network) Tracking schedule.

In this position, your role will form part of the Operations team at CDSCC. Initially, working under routine direction and supervision, you will shadow and work with experienced Operations Link Controllers and other team members and receive on the job training and knowledge. This will enable you to successfully complete the internal training course in Deep Space Network (DSN) Operations.

The **Link Controller** day-shift workers work rostered 9-hour days to ensure continuous support for all scheduled spacecraft and non-spacecraft tracking requirements.

During the day period the controllers rostered on are headed by the operations shift supervisor on duty, and the team consists of a number of controllers and senior controllers each providing a skill set that allows for complete coverage of all operational and administrative requirements.

**We welcome applicants** for this role who have a technical aptitude, an enquiring mind, demonstrate a willingness to work in shifts, and have a passion for or an interest in space exploration.

**Your duties will include**:

- Working towards and successfully achieving the highest level of internal Link Controller Training.
- Supporting all team members, as applicable, in operations (and CDSCC) activities and responsibilities and taking initiative to learn and grow on the job.
- Working towards acquiring skills and knowledge to undertake the responsibilities of a trained link controller as indicated above - noting that requirements of the trained link controllers will evolve over time.
- Communicating openly, effectively and respectfully with colleagues in the interests of good business practice.
- Working collaboratively as part of a team to carry out tasks in support of objectives.

After successful completion of training and development Qualified Link Controllers provide essential day-to-day operational support to the Deep Space Network tracking schedule across various areas including:

- Configuring and controlling equipment to meet the requirements of the tracking schedule.
- Logging and trend analysis activities.
- Monitoring of safety and operational procedures.
- Working with engineering and other operations staff to support system testing, including troubleshooting, anomaly identification and formulation of solutions to any identified issues.

In addition, Link Controllers undertake a Technical Site Monitoring role requiring team members to work four 12-hour shifts (including two night-shifts) approximately once per month.

Outside normal day operations hours, as the single operations controller on-site this role monitors the status of site systems and responds to (or seeks assistance to respond to) issues identified, as well as supporting the site security staff present.

Initially this Technical Site Monitoring requirement would be carried out in the presence of a second experienced controller until such time as the new controller is deemed able to assume this role alone.

**Location**:Tidbinbilla - Canberra Deep Space Communication Complex (CDSCC), ACT

**Salary**:AU$69,290 - AU$97,411 per annum plus 32.4% shift penalty plus up to 15.4% superannuation

**Tenure**:Indefinite

**Reference**:93121

**To be considered you will need**:
**Essential**:

- Hold or be working towards one or more of a:

- Year 12 Certificate,
- CERT III or above in Electronic Engineering or equivalent,
- CERT IV or above in Information Technology or a similar discipline,
- DSN Operations Controller Certification (NASA training provided as part of position).
- Current Driver's License.
- Ability to undertake shift work as required.
- Ability to quickly learn and assimilate technical and computer-based systems knowledge.
- Strong ability to problem-solve, think logically and manage time effectively.
- Good verbal and written communication skills.
- Working knowledge of the Microsoft Office suite (Outlook/Word/Excel/PowerPoint).
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