National Service Manager

1 week ago

Melbourne, Victoria, Australia Richard Jay Full time

**A highly engaging role for an award-winning company**

**About the role**:

- Attractive remuneration plan with vehicle/vehicle allowance and bonus plan
- Full time position
- Focused on outstanding customer experiences
- Supportive, entrepreneurial, technical environment
- Comprehensive in-house training

**About the company**:
JayChem is a Division of the Richard Jay Group Pty Ltd. Founded in 1969, Richard Jay is an internationally recognised, Australian company providing commercial laundry and food service equipment nationwide.

JayChem provides unique chemistry, industry leading equipment and exceptional service to protect the areas where people work, rest, play and heal. Our end-to-end solutions provide one point of accountability/contact for customers seeking outstanding results.

**The role**:
National Service Manager - JayChem, is a business support function focused on the supply and installation of chemical dispensing systems to the commercial laundry, healthcare, and hospitality markets. You will be responsible for managing our existing equipment business via our distributor network whilst coordinating staff and contractors to implement new business rollouts aligned to the company's brand standards.

Although this is an autonomous role, you will be working as part of a highly motivated, national team, delivering outstanding customer experiences throughout Australia.

**Skills**:

- A safety-first mindset
- Demonstrated ability to build relationships at all levels
- Technical/process orientated thinker
- Proven ability to solve problems using an established process
- Ability to take a global view of a customer's challenges
- Hands on individual seeking to deliver an end-to-end customer experience

**Nice to Have**:

- VIC/NSW or QLD Restricted or full Electrical Licence

**Why JayChem?**

**More information**:

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