E-Commerce Operations Manager

5 days ago

Australia Pcj Holding Full time

Responsibilities: Lead end-to-end execution of ecommerce logistics and order fulfillment activities, guaranteeing accurate and timely fulfillment and delivery.
Closely manage 3PLs and fulfillment partners with focus on operational excellence, cost management, proactively monitoring performance and day to day execution .
Develop data sets, queries, reports and other analytical tools needed to make real time business decisions and gather insights for performance management .
Serve as functional expert with an in-depth knowledge of all ecommerce fulfillment operations .
Identify and drive key areas of optimization or improvements to systems and processes which will provide measurable cost savings, or which are needed to support growth .
Develop and manage department KPIs, performance metrics, COGS, and operational budget, analyzing drivers of both favorable and negative variances, and proactively proposing and implementing improvement measures .
Ensure successful execution of initiatives including defining goals, scope, and timelines, developing business case/ROI models, and measuring predicted results .
Monitor and advocate formalization and documentation of processes and SOP's; identify process gaps/improvements and tools to improve efficiency .
Partner closely with cross-functional teams, including Customer Service, Finance, Product, Marketing, and Engineering, on ongoing and new initiatives .
Clearly and proactively communicate operational status, updates, and expectations to all internal teams and fulfillment partners as needed .
Candidate Profile and Position Requirements: 5+ years of previous operations/logistics/supply chain experience, including managing third party providers, preferably in ecommerce.
Bachelor's degree in Business or Computer Science, MBA/MA/MS a plus.
Data lover with strong quantitative and analytical background and experience with SQL and other programming tools.
Highly motivated self-starter with experience working in start-ups where flexibility, adaptability and nimbleness are required for success.
Extremely detail-oriented and organized, with strong time management skills and ability to multi-task.
Quick learner with strong problem-solving skills and a natural talent for process improvement – you see the gaps and you love working out how to fix them.
Strong communicator (written and verbal) and active listener who comes with an open-mind and can effectively incorporate cross-functional partners in key decisions.
Effective relationship-building skills, ability to cultivate strong partnerships across external and internal partners.
Passionate about customer satisfaction and willing to do whatever it takes to achieve it.
Expert in using Excel and building data models, as well as, Word and PowerPoint.
What we can offer?
A fun and fulfilling place to work Competitive pay.
Health, dental, vision & life insurance 401k retirement savings plan Yearly handbag allowance Product discounts Benefits: 401(k) Dental Insurance Disability Insurance Employee Discount Health Insurance Life Insurance Paid Time Off Vision Insurance

  • E-Commerce Operations Specialist

    3 days ago

    Australia Brewers Holdings Pty Ltd Full time

    Responsibilities:- Manage day-to-day operations of the e-commerce platform, including product listing and planning promotional activities.- Familiar with the e-commerce industry, capable of independently creating, editing, and optimizing product detail pages.- In-depth understanding and utilization of various e-commerce tools to enhance sales conversion...

  • E-Commerce Operations Expert

    4 days ago

    Australia beBeeOperations Full time $60,000 - $90,000

    Join a forward-thinking team as an E-Commerce Operations Expert. Key Responsibilities:- Develop and implement strategies to enhance e-commerce sales performance, improve customer experience, and drive business growth.- Oversee the daily operations of the e-commerce platform, including product listing, promotional planning, and market research.- Utilize...

  • E-Commerce Coordinator

    12 hours ago

    Australia Australiatowbars Full time

    Join Our Team as a E-commerce Coordinator at Australia Towbars & PerformanceAn E-commerce Coordinator isresponsible for managing the day-to-day operations of an online store, including product listings, website maintenance, order processing, customer service, and marketing initiatives, ensuring a seamless shopping experience for customers while driving...

  • E-commerce Experience Specialist

    4 days ago

    Australia beBeeCustomerCentricity Full time $57,500 - $72,500

    Job OverviewWe are seeking an E-commerce Experience Specialist to enhance our online shopping experience. As a key member of our e-commerce operations, you will be responsible for selecting and packaging products for our customers who shop online.Select high-quality products from our inventory to ensure exceptional customer satisfaction.Pack products...

  • E-Commerce Logistics Coordinator

    4 days ago

    Australia beBeeOperations Full time $80,000 - $120,000

    Key Responsibilities:Oversee the complete lifecycle of e-commerce logistics and order fulfillment processes, ensuring timely and accurate execution.Manage third-party logistics providers (3PLs) and fulfillment partners, focusing on operational efficiency, cost optimization, and proactive performance monitoring.Develop data-driven insights and analytical...

  • Senior E-Commerce Software Developer

    4 days ago

    Australia beBeeDeveloper Full time $120,000 - $180,000

    Job Title: Senior E-Commerce Software DeveloperWe are looking for a highly skilled and experienced e-commerce software developer to join our team. As a senior software developer, you will be responsible for designing, developing, and maintaining the core functionality of our e-commerce platform.About the Role:This is an exciting opportunity to work on a...

  • E-Commerce Customer Service All Rounder

    3 days ago

    Australia Infectious Clothing Company Full time

    **E-Commerce Customer Service All-Rounder**:- Kunda Park, Sunshine Coast — Part-Time (25 hrs/week)_Join our friendly team at **Infectious Clothing Company**, Australia's go-to supplier of premium uniforms for healthcare, beauty, and more. We're looking for a proactive **E-Commerce Customer Service All-Rounder** to be the welcoming face and voice of our...

  • Commerce Operations Specialist

    1 hour ago

    Australia beBeeEcommerce Full time $60,000 - $80,000

    Online Commerce Coordinator RoleWe are seeking a skilled Online Commerce Coordinator to manage the day-to-day operations of our e-commerce platform. As a key member of our team, you will be responsible for creating and maintaining accurate product listings, updating product information, managing product categories, and optimizing website performance.About...

  • E-Retail And E-Concessions Assistant

    5 days ago

    Australia Stopgap Limited Full time

    **e-retail and e-concessions Assistant**:- Location:- Perth CBD- Job Type:- Freelance- Salary:- c.$60,000 + Super- Contact:- Hilary Williams- Call:- Hilary- Reference:- 524783Does the opportunity to join a global powerhouse, responsible for some of the world's most iconic fragrances excite you? This is a 12 month contract, for an e-Retail and e-Commerce...

  • Warehouse Operative

    5 days ago

    Australia E-Commerce Xpress Full time

    This is an exciting and rare opportunity to join a young and vibrant company which values culture and initiative. We are seeking someone who is enthusiastic, hard-working, and keen to learn and progress in a quickly growing industry; E-Commerce.This is a faced paced role within a close knit team looking after online order processing; daily picking, packing,...