Program Manager

3 days ago

Sydney, New South Wales, Australia Digital Alchemy Full time

**Program Manager**

**Digital Alchemy**, A global Marketing Automation Services Provider, provides marketing services and technical support to local and global organizations. We have a network of 8 offices spanning Asia and the Americas. Our philosophy is based on the interaction of 3 transformations, 1. Our personal Transformation to learn and develop, 2. Transformation of the markets we operate in through our work, and 3. Transformation of the world that we live in through the development and support of sustainable enterprises that benefit under privileged communities and reduce the degradation of our environment.

Digital Alchemy is an inclusive and diverse employer, we do not discriminate on any basis including gender, ethnicity, religious background, sexuality and any other factors, **we actively recruit for a strong and diverse workforce."**

**What this role require**:

- Partner with marketing stakeholders to define, design, plan and execute a variety of complex programs and campaigns across owned and paid touchpoints
- Ensure task and timelines are managed and met across multiple implementation teams
- Manage stakeholder's requirements from campaign performance to Program reporting
- Work together with marketers and analytics team to define tracking and measurements requirements
- Provide communication of program progress on a regular basis to ensure marketing team expectations and objectives are met
- Align on ways of working with team, outcomes, KPIs by managing the interdependencies with other teams
- Act as the point of contact to mitigate, validate and manage any potential risk exposure of programs and campaigns with extended team
- Create and maintain documentation of campaigns, programs and processes
- Proactively provide consultation and strategic directions for optimization
- Understand and participate in creative process whenever required
- Actively engage and contribute on change management process and share discovery and learnings to improve ways of working

**What you need to have**
- Bachelor's degree with more than 5 to 8 years of experience driving digital marketing campaigns, regionally and locally
- Knowledge and experience working with **MarTech platforms** a must
- Relevant Project Management, Agile, Scrum Certification will be a plus
- Excellent communication skills, strong collaborator and able to take lead when required

**What will make you stand out**
- Demonstrable experience as a Program Manager leading large and complex programs across different regions
- Experience in managing and coordinating with execution team across different time zones
- Experience on Lifecycle programs and multi-channel campaign set ups
- Strong stakeholder management and communication skills with ability and gravitas to operate and include at leadership level
- Believer and practitioner of servant leadership

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