Program Manager

2 days ago

Sydney, New South Wales, Australia Blackwoods Full time

**Program Manager**
- Exciting role with Blackwoods Customer Implementation team
- Positive team culture + supportive management team
- Competitive Salary Package + outstanding employee benefits
- Macquarie Park Location with Hybrid option available

An exciting opportunity to join Blackwoods Customer Implementation team, supporting the delivery of Blackwoods largest customer growth partnership programs.

The **Program Manager** will play a pivotal role in the implementation, delivery, and governance of large scale spend consolidation and operational excellence programs for Blackwood's most strategic customers.

This is a high-profile role within the Customer Strategy Team, responsible for providing governance and structure on all elements of implementation and business readiness. Advanced stakeholder management, communication skills and a customer-centric mindset will allow the program manager to build strong customer relationships and influence key outcomes to drive transformational growth for Blackwoods.

**The Program Manager will be responsible for**:

- Strategic planning, management, and governance of the overall program
- Supporting customer pipeline development and scheduling
- Manage program risks and issues through identifying and facilitating the implementation of an appropriate solution
- Resource planning and prioritisation of the program working within PMO prioritisation criteria
- Establish operating rhythms to ensure the implementation objectives for commercial deals are delivered
- Manage the cross functional delivery team through a matrix structure to ensure the program remains on track
- Ensure business readiness activities are planned and executed for mínimal impact to all stakeholders
- Drive continuous improvement activities across all aspects of the Customer Strategy Team
- Embed process improvements with Customers and within Blackwoods

**Important to Your Success**:

- A minimum of 5 years' experience in Program or Project Management/Leadership positions, particularly in business or strategy/commercial
- Advanced knowledge of Project and Program management methodologies and standards
- Proven experience in stakeholder management and dealing with conflict
- Confident negotiator, influencer, and communicator
- Customer centric with ability to build and maintain strong customer relationships
- Excellent written and verbal communication skills
- Proven experience in complex business environment with multiple locations
- Proven ability to analyse and solve complex problems
- Knowledge of Change Management principles an advantage
- Understanding of Supply Chain, Customer Service, Procurement, Digital platforms are an advantage
- Ability to build and lead a high-performing team, particularly in matrix structure environment

In turn, as a Blackwoods employee, you will be rewarded with a range of benefits including competitive remuneration, flexible working environment, opportunity to participate in Wesfarmers Share Plan, Employee Recognition programs, a supportive leadership team and team culture, amongst many others.

As part of the Wesfarmers Industrial and Safety group, Blackwoods is Australia's leading supplier of industrial and safety products with over 140 years' experience delivering end-to-end specialist solutions across a multitude of industry segments.

**APPLY NOW

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