Contractor Operations Planning Manager

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At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
We are seeking dynamic, visionary professionals to join our team as we expand our Government and Defence portfolio across multiple key projects.
This is your chance to be part of an organisation that is shaping the future of supply chain solutions directly supporting Defence and Federal Government agencies.
About the role:
The Project Manager will ensure all projects are delivered on time, within scope, and within budget while maintaining the highest standards of quality and compliance.
This role ensures the successful delivery of operational projects, while ensuring alignment with the customer, and Toll's broader requirements and operational goals.
Primary responsibilities:
Oversee the full project lifecycle, from project scoping, planning, and resourcing to execution, monitoring, and completion
Develop and maintain detailed project plans and budgets, including schedules/timelines, resource allocation, and deliverables as required
Proactively identify risks and issues associated with projects and implement effective mitigation strategies and/or plan(s)
Ensure all projects comply with relevant customer security, regulatory, and quality standards and company policies
Act as the primary point of contact for all project-related communications between Toll's internal teams, the customer, and external vendors to ensure alignment of project activities with operational goals
Contribute to the development and refinement of project management processes, tools, and systems to improve operational efficiency and project outcomes
Identify and implement opportunities for continuous improvement in project delivery, particularly in areas that impact the customer's current logistics operations and overall customer satisfaction
Provide status reporting and facilitate regular project update meetings, ensuring clear and effective communication of progress, challenges, and resolutions
To succeed in this role, you will need:
Previous project management experience within Government logistics preferrably
Eligibility for (and maintain) an Australian AGSVA Security Clearance of NV1
Proven experience in managing cross-functional teams, complex projects, and operational change initiatives
Qualifications in Logistics and/or Project Management Professional (PMP)/PRINCE2 certification
Excellent communication skills, both written and verbal, with a focus on stakeholder engagement and reporting
Strong analytical and problem-solving abilities, with the capacity to manage multiple priorities simultaneously
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
We are seeking dynamic, visionary professionals to join our team as we expand our Government and Defence portfolio across multiple key projects.
This is your chance to be part of an organisation that is shaping the future of supply chain solutions directly supporting Defence and Federal Government agencies.
About the role:
The Project Manager will ensure all projects are delivered on time, within scope, and within budget while maintaining the highest standards of quality and compliance.
This role ensures the successful delivery of operational projects, while ensuring alignment with the customer, and Toll's broader requirements and operational goals.
Primary responsibilities:
Oversee the full project lifecycle, from project scoping, planning, and resourcing to execution, monitoring, and completion
Develop and maintain detailed project plans and budgets, including schedules/timelines, resource allocation, and deliverables as required
Proactively identify risks and issues associated with projects and implement effective mitigation strategies and/or plan(s)
Ensure all projects comply with relevant customer security, regulatory, and quality standards and company policies
Act as the primary point of contact for all project-related communications between Toll's internal teams, the customer, and external vendors to ensure alignment of project activities with operational goals
Contribute to the development and refinement of project management processes, tools, and systems to improve operational efficiency and project outcomes
Identify and implement opportunities for continuous improvement in project delivery, particularly in areas that impact the customer's current logistics operations and overall customer satisfaction
Provide status reporting and facilitate regular project update meetings, ensuring clear and effective communication of progress, challenges, and resolutions
To succeed in this role, you will need:
Previous project management experience within Government logistics preferrably
Eligibility for (and maintain) an Australian AGSVA Security Clearance of NV1
Proven experience in managing cross-functional teams, complex projects, and operational change initiatives
Qualifications in Logistics and/or Project Management Professional (PMP)/PRINCE2 certification
Excellent communication skills, both written and verbal, with a focus on stakeholder engagement and reporting
Strong analytical and problem-solving abilities, with the capacity to manage multiple priorities simultaneously
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
We're on a mission to help move the businesses that move the world. With over 130 years' experience, Toll Group, proudly part of Japan Post, operates an extensive global logistics network, covering road, air, sea and rail across 500 locations in more than 27 countries.
We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow through curiosity, with industry-leading training, alongside talented experts. Play a vital role to deliver what matters while taking on diverse challenges and new responsibilities to move you, our customers and our world further.
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