Reception And Administration Role

6 days ago

Sydney, New South Wales, Australia Physiohaus Full time

We are seeking an enthusiastic, experienced, and reliable Receptionist to join our growing Physiotherapy, Chiropractic and Allied Health Clinic. Our multidisciplinary practice is located on St Hilliers Rd, Auburn.

This position is open to applicants looking for a part-time or casual work.

**General responsibilities will include**:

- Patient appointment bookings and confirmations.
- Maintaining and managing patient records and files
- Liaising with Doctors
- Timely and accurate reporting/recording
- Processing payments via HICAPS, EFTPOS, Medicare Online and Work Cover
- Preparing and following up on all relevant Workers Compensation, Third Party and NDIS recovery request forms
- Coordinating front reception and providing administrative support to the team of practitioners located in the Clinic
- General tidying and ad hoc duties as required

**Relevant training and ongoing support will be offered as part of the role. However, essential criteria for this role are**:

- Proficient computer skills - Microsoft Office Suite
- Excellent interpersonal/verbal and written communication skills with a strong customer service focus
- High standard of professional manner and personal presentation
- Ability to multi-task, prioritise and use initiative.
- Attention to detail and commitment to continuous improvement.
- Enthusiasm and willingness to learn new skills and be self-motivated.
- Ability to work independently with strong organisational and problem solving skills
- Friendly, welcoming and adept at delivering outstanding customer service to our patients and referrers.

**Desirable criteria for this role**:

- Previous work experience within Allied Health/Medical reception role is preferred but (not essential)
- Familiarity with 'Cliniko' practice management software
- Flexibility to work early mornings or late evening shifts

If you are a proactive person with a strong customer service focus, demonstrate a positive work ethic, can handle multiple tasks, takes pride and ownership in your work and wants to be part of a growing team, don't miss this opportunity.

**A cover letter addressing suitability against the above criteria must accompany all resumes. Applications without cover letters will not be considered.**

**Job Types**: Part-time, Casual

**Salary**: $25.00 - $32.00 per hour

Expected hours: 25 - 32 per week

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Rotating roster
- Weekend availability

**Experience**:

- Medical administration: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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