Florist /Retail Sales Assistant

Florist Retail Sales Assistant jobs in Sydney
Sales Systems Support and Training Administrator
Sydney, New South Wales Advertising Industry Careers
Posted today
Job Description
Permanent
Paramount is a global media and entertainment organisation with some of the best known and loved brands in the world.
In Australia, we deliver premium content on any screen, anytime, anywhere, via an enhanced viewing ecosystem.
We pride ourselves on creating content that gets people talking.
What's more, you can watch and stream for free all these great shows (and more) on 10 as well as 10 Drama, 10 Comedy and Nickelodeon, and a vast array of Free Ad-Supported Streaming TV, known as FAST channels, as well as our subscription video on demand service, Paramount+.
We now have a permanent full-time opportunity in our Sales Systems Training team for a customer-focused and system-savvy person based in our Sydney office at Pyrmont.
What you'll do as an SSS Training Administrator: The Sales Systems Support & Training Administrator is responsible for helping broadcast and digital Sales teams navigate the systems required to perform their roles as seamlessly as possible, providing training and troubleshooting issues that may arise.
Functions will also include:
Management of shared inbox used to communicate with internal and external stakeholders
First level application support to Sales teams and escalating when required
Training new Sales staff in the systems they will use and best practices
Facilitate monthly meetings with internal and external parties
What are we looking for?
What's important for us to see?
Media experience is preferred, but we'd consider any experience relating to a sales/booking system (for example travel, hospitality or retail industry)
High attention to detail
A customer-focused approach
Excellent organisational & communication skills
The ability to prioritise work to meet tight deadlines
Computer literacy with Excel, Word and PowerPoint
IBMS Sales and Automated Trading knowledge would be an advantage but not essential
Paramount embraces differences and we welcome applications from people of all backgrounds regardless of factors such as race, colour, sex, language, religion, political or other opinion, national or social origin, property or birth.
These grounds also include age, nationality, marital status, disability, place of residence and sexual orientation.
We're honoured to have been named on Diversity Council Australia's annual list of Inclusive Employers in and .
This acknowledgement highlights our commitment to creating a diverse and inclusive workplace where all employees feel valued and supported.
Paramount acknowledges Aboriginal and Torres Strait Islander peoples as Australia\'s original storytellers and the first peoples of the lands where we create, broadcast and connect.
We pay our respects to their timeless stories that continue to shape Country and culture.
Reasonable adjustments Paramount recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and be considered for this position.
If we can make some adjustments to our recruitment/interview process to help set you up for success please contact us.
Representative, customer service
Posted today
Job Description
Permanent
In our \"always on\" world, we believe it\'s essential to have a genuine connection with the work you do.
Due to our continued growth and customer demand, we are hiring a Customer Service Representative who will be based in Sydney Australia.
The Customer Service Representative (CSR) is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and in-depth knowledge of Comm Scope products, capabilities, as well as CRM process and procedures.
The CSR will be accountable for a full spectrum of customer service activities involved in the Quote to Cash process (up to and including the time the order ships, invoices or after handover).
This may include, but is not limited to, generating quotations and price response, order processing, managing shipment schedules, expediting shipments, tracking, finding and proposing alternative materials where necessary.
How You\'ll Help Us Connect the World
Pre-order - prepare sales quotation using SAP system and/or pricing tool, performing lead-time check and liaising with other functional teams to ensure customer\'s enquiries are responded.
Work closely with Customers and Sales Team to develop a better understanding of our products and services in meeting customer needs.
Communicate and collaborate with the Materials Management and/or Operations team to anticipate projects, completion timetables, and potential scheduling issues.
Order Management - Process purchase orders, sample request and/or approved return request and follows through till shipment (Order entry, Acknowledgement, Confirmations, Change notifications etc.) Identify items with shipment schedule falling out of general lead-time and expedite pro-actively with Planners.
Monitor/follow up on shipment schedule to ensure timely delivery or pick-up as per incoterm of sale.
Setup regular weekly or bi-weekly calls with customers to review open backlog, identify potential delivery push-back and discuss/resolve any open issue or concern.
Process rebates claims and stock returns approved by Product Line Management.
Support quality and warranty process where required.
Participate actively in on-going product, process, systems and business skills training; Provide support and back-up assistance to peers.
Develop and maintain constructive and cooperative working relationships with customers, prospects, colleagues and supervisors and maintain them over time.
Required Qualifications and Experience for Consideration: Diploma/Degree in Business or related discipline with at least 3 years of working experience in Customer Service or Order Fulfilment environment.
Knowledge or experience with SAP system preferred.
Excellent communication skills and with good telephone etiquette.
A pleasant personality with a passion for service excellence.
A strong team player who can adapt to fast paced and dynamic environment.
What Happens After You Apply: Learn how to prepare yourself for the next steps in our hiring process by visiting Why Comm Scope.
Comm Scope is on a quest to deliver connectivity that empowers how we live, work, and learn.
Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere.
With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what\'s next come connect to your future at Comm Scope.
Comm Scope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.
If you are seeking an accommodation for the application or interview process, please contact us to submit your request at.
You can also learn more about Comm Scope\'s accommodation process and EEO policy at
Customer Service Representative - Drive
Posted 1 day ago
Job Description
This is a Customer Service Representative - Drive role with Nine based in McMahons Point, NSW, AU
== Nine ==
Role Seniority - graduate, junior
More about the Customer Service Representative - Drive role at Nine
Customer Service Representative
52 Victoria St, McMahons Point NSW 2060, Australia
Full-time
Company Description
Drive is Nine\u2019s brand appealing to the automotive enthusiast.
Working with our industry leaders you will help us achieve our vision, to shape the future of automotive in Australia by providing authoritative reviews, detailed comparisons, and innovative commerce solutions.
Job Description
This exciting new position is crucial for enhancing customer and dealer experiences within our rapidly expanding Drive Marketplace, helping Australians discover the joy of finding and buying their next car.
You\'ll be instrumental in ensuring timely interactions and proactively supporting dealers to meet their sales goals.
Day to day you will:
Boost customer satisfaction and dealer retention by maintaining a high NPS score through exceptional service and follow-up.
Deliver prompt first responses and effectively qualify leads, ensuring timely allocation to Drive dealer partners and managing follow-up surveys.
Ensure data accuracy in all customer interactions and prepare timely dealer performance reports.
Efficiently resolve issues by identifying and escalating problems, aiming to reduce repeat customer contacts.
Stay informed on Drive Marketplace platform changes, product updates, and market trends to provide expert guidance to consumers and dealers.
Qualifications
What you\'ll bring
1-2 years of customer service/success experience, ideally in digital advertising, e-commerce, or automotive.
Strong communication skills with a customer-first approach.
Proficiency in CRM platforms like Salesforce.
A knack for data analysis to support client goals.
Excellent organisational skills and the ability to multitask effectively.
Comfort working independently and collaboratively with various teams.
Additional information
Nine is Australia's largest locally owned media company.
Working at Nine, you'll have access to a unique range of experiences and opportunities, helping drive the success of the country's most trusted television, radio, digital and publishing brands.
Our content reaches almost every Australian - meaning what we do has real impact.
We bring people together, celebrate the big moments, and capture the everyday ones.
Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives.
We're evolving and we need people like you to bring new ideas, innovate and make your mark.
How we work
At Nine, our flexible work options vary by role and team.
Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements.
We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.
More info at Nine Careers.
Our Commitment to Diversity and Inclusion:
We\'re committed to a safe, respectful and inclusive Nine.
From day one, you\'ll be encouraged to bring your whole self to work and will be supported to perform at your best.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives.
Should you require any adjustments to the recruitment process, please advise us when you apply.
Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.
Posted 1 day ago
Customer Service Representative - Patient Support
Casual Position | 3-Month Contract | In-Office
The Role
Join our health tech team as a Customer Service Representative, providing essential support to patients preparing for admission.
This is a casual, inbound-focused role where you\'ll be the reassuring voice patients hear when they have questions or concerns about their upcoming procedures.
Key Responsibilities
Handle inbound patient calls regarding pre-admission queries and concerns
Guide patients through preparation requirements and documentation
Maintain accurate patient records in our healthcare system
Coordinate with clinical teams to ensure smooth patient transitions
Provide empathetic support while maintaining strict confidentiality
What You\'ll Need
Strong communication skills and natural empathy
Attention to detail and ability to multitask
Comfortable with computer systems and learning new software
Understanding of confidentiality requirements
What We Offer
Competitive casual hourly rate
Comprehensive training and ongoing support
Opportunity to make a real difference in patient care
Contract Details
3-month initial contract with potential for extension.
In-office position.
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