Claims Examiner

1 week ago

Sydney, New South Wales, Australia Marsh Full time

**Claims Examiner**

**What can you expect?**

In this role you will be handling a portfolio of notifications and non-complex claims. You will also provide support in account management and complex claims management.

**What is in it for you?**
- Leading training and development program
- Brand new agile workspace
- Hybrid work / from home flexibility
- Professional environment where your career path really matters and is supported in our global organization
- Excellent career diversification opportunities
- Great team environment with energetic and supportive colleagues

**We will count on you to**:

- Manage a portfolio of notifications and non-complex claims by providing a high level of service to clients and brokers; and liaising with relevant insurers and providers.
- Prepare routine and ad hoc reports; present quarterly and/or annual reviews.
- Participate in the peer review/ audit process.
- Participate in projects related to continuous improvement and efficiency of the Claims Team.
- Support new and expanded business endeavours through provision of claims review data for tenders, renewals and proposals, and participate in client/prospect meetings.
- Conduct marketing and client/broker education presentations.
- Provide support in complex matters as required, including but not limited to, research, analysing facts and/or policy wordings.

**What you need to have**:

- High level of accuracy/attention to detail
- Ideally someone with bachelor's degree in law
- Excellent organisational skills and ability to prioritise workloads and work to tight deadlines
- Excellent communication and numerical skills and proven track record to provide a high level of customer service
- Flexible and team player - develops close partnerships with onshore and offshore colleagues
- Ability to work under pressure and meet tight deadlines
- Ability to maintain clear lines of communication with various internal and external stakeholders
- Proficiency in PowerPoint, Word and Excel

**About Marsh**:
**Marsh McLennan** is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

**Marsh McLenna**n is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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