Territory Specialist, Surgical Vision

**Function**
- Sales Enablement

**Sub function**
- Customer Success Management

**Category**
- Senior Representative, Customer Success Management (S3)

**Location**
- Eight Mile Plains / Australia

**Date posted**
- Jun 04 2025

**Requisition number**
- R-016133

**Work pattern**
- Field-based

Description

**Job Function**:
Sales Enablement
** Job Sub Function**:
Customer Success Management
** Job Category**:
Business Enablement/Support
** All Job Posting Locations**:
Eight Mile Plains, Queensland, Australia
** Job Description**:
**About Vision**

Fuelled by innovation, we offer our customers next generation technology to make vision possible for more patients worldwide. Are you passionate about improving and expanding the possibilities of vision treatments? Ready to join a team that's reimagining how vision can be optimised during cataract surgery? Our Vision team solves the toughest health challenges in partnership with healthcare professionals, driving business results and advancing patient outcomes.

**The Opportunity**

Due to continued growth, we're expanding our sales team and have created a role for a Territory Specialist to provide inventory management and billing support for our customers and internal Surgical Vision team in Brisbane. You will play a key role in supporting the Surgical Vision team to effectively execute their sales and marketing strategies. This role also has a career progression pathway into sales as a Territory Manager.

If you are a driven, organised and detail-oriented individual with a strong desire to learn and grow in the medical device field, we want to hear from you.

**Responsibilities**
- Proactively managing consignment and billing reconciliation with customers and internal team with end-to-end ownership and accountability for all inventory reconciliation for managed accounts in partnership with Territory Managers
- Conducting accurate stock counting across designated customers in line with manager guidance, and working with customers, Territory Managers etc. to identify and resolve any missing lenses
- Identifying and removing any stock that is close to expiring, timely communication with stakeholders on inventory status, and keeping all documentation and reporting up to date
- Communicating with 3PL providers and resolving stock transit issues and managing all consignment equipment
- Providing ad-hoc support to the team as required and actively participating in related team activities and meeting

**About You**
- Tertiary qualification within Business/Medical/Health Sciences or related fields, and previous experience in stock management within a hospital setting
- Keen interest in Ophthalmology, and a self-starter with a positive can-do attitude
- Strong inventory management, customer service and attention to detail
- Computer systems savvy with excellent communication skills
- Ability to work independently as well as collaboratively in a team with strong organisation skills

**Why Choose Us**:

- Competitive remuneration package
- Continuous training and support
- Award-winning leadership development programs
- Inclusive, flexible, and accessible working arrangements
- Equal opportunity employer supporting diversity and inclusion

**Our Benefits**:

- Up to 18 weeks of parental leave to support new parents
- 4 days of volunteer leave to give back to the community
- Option to purchase up to 2 weeks of additional annual leave for extra time off
- Enjoy a dedicated Wellbeing Day to prioritise self-care
- Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
- Access to an Employee Assistance Program for personal and professional support
- Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
- Life insurance coverage for added peace of mind

And much more...

**Great Place to Work Certified - 2024**

Great Place to Work Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.

Johnson & Johnson - Australia and New Zealand were certified as a Great Place to Work in ANZ in its first year of participation.
- This position requires travel to hospitals and day surgeries within Gold Coast, Brisbane & Sunshine Coast. All applicants MUST have rights to work in Australia, a reliable car and a valid Driver Licence._