Aps5 Pricing Engagement Support Officer

2 days ago

Canberra, ACT, Australia Chandler Macleod Full time

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an APS5 Pricing Engagement Support Officer on a contract for 12 months.

**Position Overview**

**Duties & Responsibilities**:
Responsibilities of the role include but are not limited to:

- Liaising with provider-facing teams within the Agency, developing and maintaining standard responses.
- Maintaining accurate and up-to-date records of stakeholder interactions and issues, including tracking progress and resolution.
- Collaborating with internal teams, escalating complex issues and ensuring timely resolution.
- Updating knowledge of Agency's pricing products and policies continuously and accurately responding to inquiries.
- Contributing to process improvement efforts to enhance the experience for all stakeholders.
- Developing strong relationships with stakeholders, providing timely and accurate communications.

**Mandatory Requirements**:

- Applicants must be Australian Citizens.

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