Targeted Flood Community Engagement Lead

**Job Number**:
979091

**Work type**:
Fixed Term Contract

**Location**:
Melbourne - Docklands

**Categories**:
Communications, Education & Marketing, Strategy

**Who we are**:
In Melbourne, water is essential to our way of life.

As caretakers for Melbourne's water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, run through a yard sprinkler, or kayak down the Yarra—we're there. Primed and ready, quietly delivering some of the world's cleanest water for over five million residents and wildlife that call Melbourne home —just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what's right, you're in the right place.

**About the Role**:
In this 12-month role, reporting to Andrew Mellor, Manager Flood Awareness Communications the Targeted Flood Community Engagement Lead will be responsible for finalising the design and leading the delivery of the targeted flood community engagement stream, key strategic relationships and coordination of related customer and community enquiries.
- Oversee and lead the delivery of the targeted communications and engagement plans associated with the flood awareness engagement program, including delivery of key activity and milestones.
- Manage, guide and direct consultants, advisors and coordinators day to day on the implementation and delivery of the program.
- Oversee the delivery of the community engagement program, including directed key communication and engagement strategies (face to face and digital) to drive engagement with key customers and community across multiple areas.
- Plan and implement engagement with customer groups including local government, community advocacy groups, VicSES and other key customer groups.
- Deliver innovative digital engagement solutions to promote and support engagement and involvement in the Flood Awareness Engagement program with local government, customers and community.

For further insight to this role, please watch the above video & review the attached G3 Role Mandate

**About you**:

- Demonstrated high levels of customer and community advocacy, ensuring that our customers and community have a voice and that our engagement approach is tailored to reflect key priorities.
- Excellent knowledge of strategic communications and engagement planning in theory and practice (preferably in a local authority or government department or agency)
- Exceptional social awareness and ability to quickly and creatively redesign engagement activities to meet community expectations.
- Experience working in sensitive political environments.
- Experienced in online engagement techniques, social media and digital content creation.
- Tertiary qualification in a relevant field with demonstrated experience working across the IAP2 spectrum
- High level of project management skills with proven ability in setting priorities, meeting deadlines, managing budgets and keeping accurate records to enable project reporting.

**Why join us**:
At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian's way of life, one drop at a time.

We walk the talk when it comes to flexible working - but that's not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

**How to Apply**:
Closing date: Monday 23rd September 2024 at 11:55pm AEST

**Advertised**:
12 Sep 2024 AUS Eastern Standard Time

**Closing**:
23 Sep 2024 11:55 PM AUS Eastern Standard Time