Administration Officer
1 week ago
Join Our Team as an Administration OfficerLocation: Cheltenham Manor — Now proudly part of the MACG Group Cheltenham Manor is now proudly part of the MACG family — a leading force in compassionate, resident-focused care.
If you're an organised and empathetic Administration Officer, we want you to be the friendly face that makes a lasting impact in our home.
Join us as we continue delivering exceptional care and create a welcoming, supportive environment for our residents, their families, and our staff.About the Role:As our Administration Officer, you'll be the friendly, professional face of Cheltenham Manor.
You'll provide essential administrative support to our care team, while ensuring residents, families, and visitors feel welcome and valued.Your responsibilities will include:Welcoming residents, visitors, and families with warmth and professionalismDelivering high-quality administrative support across key areas such as rostering, data entry, compliance tracking, and resident admissionsHandling multiple priorities with confidence and calmSupporting staff and management with day-to-day problem-solving and office coordinationWhat You'll BringWe're seeking someone who combines strong admin skills with compassion and professionalism.
You're organised, adaptable, and always ready to lend a hand.You'll ideally have:Prior admin and reception experience in aged care, healthcare, or a similar settingProficiency in Microsoft Office Suite — Outlook, Word, Excel, and TeamsStrong attention to detail and skills in data management, compliance, and rosteringExcellent interpersonal and communication skillsThe ability to handle sensitive conversations with empathy and discretionA proactive, team-oriented approach and a readiness to meet deadlinesWhy Work at Cheltenham Manor Locally trusted, family-owned values – Now backed by MACG's supportive, resident-first approachWelcoming team culture – Be part of a community that truly caresCareer opportunities – Join a growing organisation with room to developReal impact – Make a meaningful difference in residents' lives every dayInnovative and forward-thinking – We value fresh ideas and continuous improvementAbout MACGCompassion | Integrity | Dignity | Diversity | Accountability | Family | RespectThese values guide every decision we make, every interaction we have, and every experience we create — for both residents and staff.Ready to Join a Purpose-Driven Team?
If you're based in Cheltenham or nearby and have a heart for care and a head for admin, we'd love to hear from you.Apply now and grow with us at Cheltenham Manor — proudly part of the MACG Group.Please note: All recruitment is being managed internally — agency submissions will not be accepted.
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