Courier/Set Run Allocator

5 days ago

Brisbane, Queensland, Australia Allied Express Full time

Overview
Allied Express is a prominent player in the logistics and transport sector with a robust operational footprint across Australia.
We are a key member of the Freightways group, a leading provider of express package services and logistics solutions in New Zealand and Australia.
Our affiliation with Freightways enhances our capabilities and resources, positioning us for accelerated growth and market leadership.
Under our newly appointed CEO, Allied Express is undergoing a dynamic cultural shift aimed at driving growth and innovation across the business.
This transformation focuses on enhancing operational excellence and fostering collaboration to achieve our strategic goals.
Responsibilities
You will be based at our Archerfield office and will be responsible for the timely allocation of work to our owner drivers.
You will work closely with our Operations Manager, responding to and resolving driver issues and communicating with our customer service team to keep our clients informed every step of the way.
Allied Express uses a modern despatch system allocating work to drivers via handheld PDAs.
Qualifications
Current experience as a fleet controller / despatcher is preferred.
Broad understanding of Southeast Queensland.
Ideal – experience with courier fleet, experience managing offsite vehicles ranging from 1 Tonne Vans through to Semi Trailers.
Can work collaboratively within a team-first environment.
Experience dealing with trucks and truck drivers preferred.
Excellent knowledge of COR.
Thrive on making things happen.
Have Customer Service / Client Care.
Have empathy for our owner drivers and the conditions they work under.
Display enthusiasm, have a hard-working can-do attitude, with a willingness to learn and go the extra mile.
Have excellent communication and organisational skills, including written and spoken English.
Have a high level of self-confidence and the drive to succeed in a fast-paced and challenging environment.
You must be adaptable, quick thinking and a great problem solver.
Benefits and How to Apply
An attractive salary package is on offer.
Forward your resume today to secure a confidential interview.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Transportation, Logistics, Supply Chain and Storage
Location: Archerfield, Queensland, Australia
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