Digital Workplace Applications Lead

Permanent role & W-F-H flexibility, empowered to work your way & agile
- A focus on work / life balance + enjoy 2 additional weeks' annual leave
- Primary & secondary parental leave & well-being/family support benefits

**About Us**

We focus on being fun, supportive, collaborative and forward thinking people at Jemena. Be part of a forward thinking culture with genuine people leaders that encourage your growth, continuous improvement and new ways of working.

Jemena is an Aboriginal word meaning 'to hear, listen and think'. We operate more than $11.5 Billion worth of gas and electricity transportation assets. _We empower our people_ to reach their potential. Prioritising our employees' wellbeing, equal opportunities, along with empowering a fully diverse and fulfilled workforce is key.
- Our people are our greatest asset_ so having various flexible working options, remote working, paid parental (**primary & partner**) leave and leave purchase plans amongst many other benefits, is a key foundation to our success. We also have an array of well-being options to support our people.

Jemena & Zinfra are _certified as a Family Inclusive Workplace_. We are also an endorse employer of **Work180 **- Jobs For Women. We are passionate about what we do, and we are proud of who we are.

**_ Here's an overview of our role:_**

An exciting opportunity to take your career to the next level, as the Digital Workplace Applications Lead. Your role will encompass system administration and functional support of Digital Workplace Applications(DWA) and processes that support the entire group. As a lead within the DWA team, this role is a natural 2IC to the DWA manager and will assist with all forms of business engagement and running day to day operations. This is an opportunity for your future career development as you grow and take on ownership.
- Communication and Collaboration Platforms
- Workplace Productivity Applications
- Content & Drawing Management Applications
- Endpoint Device Ecosystems Management
- Payroll & Specialist Applications Management

More specifically some of the current technologies you'll work with include the Office 365 suite, Teams, SharePoint, Power Apps, Power BI, Intune, OpenText ECMS, Samsung Knox Configure & E-FOTA, Flexera, MYOB PayGlobal, ServiceNow, JIRA, Confluence, SCCM, AutoCAD, DocuSign, Nitro, Adobe Suite, xMatters and Everbridge - just to name a few

**_ A little about you:_**
- Customer/client facing support services such as customer service roles, IT Service Desk, Desktop Support
- Engaging with varied audiences and stakeholders across business, management, Digital and Field Operations
- Delivering Digital support services in adherence with ITIL processes and guidelines
- Delivering support and training services to large scale corporate and field operations businesses
- Business analysis and project management experience highly regarded
- Managing endpoints in a SCADA (Supervisory Control and Data Acquisition) environment
- Management, deployment and technical support of end user technology
- Managing enterprise scale Unified Communications and Collaboration solutions

**_Qualifications and certifications:_**
- Understanding of enterprise corporate business processes
- Up-to-date knowledge of current and emerging Digital Workplace technologies and trends
- Understanding of utilities sector or other regulated / critical infrastructure industries
- Tertiary qualifications in Information Technology or equivalent work experience
- ITIL Foundation certification or higher
- Knowledge of Agile or Lean methodologies highly regarded

**Diversity, Inclusion and Belonging**

When you join Jemena, you become part of our diverse, inclusive, flexible and passionate team. We are a team that celebrates _International Women's Day, NAIDOC Week, International Day of People with Disabilities and many other days that matter to our people._** Come join us**

**Recruitment Process**:
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