Capability Specialist

2 weeks ago


Brisbane, Queensland, Australia Bank Of Queensland Full time

**About the Role**
BOQ Group is looking for a Capability Specialist to deliver critical strategic and compliance capabilities for our entire workforce. The Capability Specialist will consult with key stakeholders across the Group to understand business problems, the desired outcomes from learning interventions, and determine and design the most appropriate learning sequence and experience

As a Capability Specialist, you'll design, build, deliver and monitor learning curriculums, courses and on the job support tools that enable our people to confidently and competently adopt changes in process, systems, behaviours and deliver exceptional outcomes in their roles and for our customers.

This role will not just see you investigate training needs but crafting comprehensive, engaging learning experiences. From detailed content briefs to immersive digital and instructor-led training, this opportunity will see you designing a curriculum that's as dynamic as our enterprise transformation journey. It's about bringing learning to life, whether through engaging system walkthroughs or practical, on-the-job support tools.

And it doesn't stop at creation; we're hands-on in rolling out these programs and you'll be coordinating and facilitating these learning experience whether in person or digitally, ensuring they're not only launched but lived, with quality and compliance at the forefront, driving exceptional outcomes.
**About you**

You join us with a diverse skill set, encompassing the design and creation of varied learning experiences, whether it's e-learning modules, interactive simulations, or engaging video content. Proficiency in tools like Articulate 360, Microsoft Office, and digital video editing is a preference, and we'd love to find someone with a sound understanding in Adobe Creative Cloud and web development languages.
**About Us**
BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
**Our Benefits**
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth. Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

- **Flexible working arrangement**:

- Balance your work and personal life with ease.
- **Discounted financial products** - Enjoy exclusive rates on our financial services across the Group.
- **Salary sacrificing options** - Maximise your take-home pay with our salary packaging options.
- **Paid parental leave with no minimum requirements** - Spend quality time with your new family member without any worries.
- **Purchase additional annual leave** - Need more time off? You can buy extra leave days.
- **Discounted private health insurance plan** - Take care of your health with our special rates.
- **Employee Assistance Program (EAP)** - Access confidential support for personal and professional challenges for you and your family
- **Access to employee network groups** - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
- **Pride in Diversity membership**: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community
**How to Apply**

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasona



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