Gambler'S Help Financial Counsellor

4 days ago

Melbourne, Victoria, Australia Banyule Community Health Full time

**Full-time, contracted to 30**th** June 2026**:

- **Generous salary packaging**:

- ** Career and professional development opportunities**:

- ** Supportive multidisciplinary team**:

- ** Flexible and hybrid working model**

Banyule Community Health seeks to employ an experienced Financial Counsellor to join an established multidisciplinary team. The key aim of the Financial Counselling role is to deliver high quality provision of information, guidance, practical assistance and advocacy intended to redress financial issues resulting from gambling harm for individuals, couples and families across the North and North Western Metropolitan region of Melbourne. Building relationships with external and internal service providers across Mental Health, Alcohol and Other Drugs and Family Violence services are critical for a holistic service response based on client needs.

This role will include working at our West Heidelberg and Greensborough sites, as well as co-locations across the North and North Western Metropolitan region.

**The key responsibilities for this position include**:

- Provision of information, guidance, practical support and advocacy to assist clients to address immediate financial issues and alleviate financial burden arising from gambling harm
- Provision of comprehensive Financial Counselling assessments that include a case plan with goals towards meeting outcomes for clients
- Maintaining accurate and timely client records, documentation and data entry using GH Connect

**Qualification and/or Experience**:

- Diploma of Community Services (Financial Counselling) or equivalent experience
- Equivalent undergraduate financial qualification with counselling training/experience
- FCVic membership eligibility

**About Us**

We pride ourselves on our supportive attitude and our culture; built on our core values of Dignity, Quality and Passion. The Community Wellbeing team members bring respect, courage and excellence to our work and we are confident we make a significant and positive difference to the health and wellbeing of our clients.

**Please address the key selection criteria in your cover letter**

Applications Close: 15 Dec 2024

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