Account Manager, Mid Market Sales, Customer

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 4 years of experience in advertising sales, marketing, consulting, media or working with advertising agencies.
- Experience in business development, client relationship and servicing, and consultative promoting.

**Preferred qualifications**:

- Experience with Google Ads and YouTube account management, managing advertising and/or media campaigns.
- Experience with sales in a technology, advertising, media, and/or internet environment.
- Experience in media across a variety of platforms (e.g., TV, Radio, Print, Sponsorship).
- Experience managing multiple accounts simultaneously.
- Ability to multitask and grow in a fast-paced changing environment.
- Excellent problem-solving and creative skills.

**About the job**:
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

The Google Customer Solutions (GCS) Mid-Market Sales team is dedicated to recognizing business goals and providing Google advertising solutions to cultivate business success. We are responsible for growing the advertising business by educating, solution promoting, and consulting with customers directly.
- As an Account Manager, you will collaborate effectively as a team with shared goals. You will focus on identifying opportunities where we can have increased impact with our customers and business.

When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

**Responsibilities**:

- Manage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.
- Drive customer growth by delivering an excellent customer business experience and achieving customer business/marketing objectives.
- Manage the business process and drive customer outreach, business pitches, solution implementation, and performance evaluation.
- Work towards quarterly business and product growth goals.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.