Account Manager, Mid Market

4 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Account Manager Mid Market jobs in Sydney

Location: 2010 Surry Hills, New South Wales, Ideagen

Salary: This will be discussed at the next stage of the process. If you have any questions, please feel free to reach out.

Ideagen is seeking a proactive Account Manager to nurture and grow relationships with our digital sales. You will own the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver real value through our SaaS solutions. If you're passionate about strategic partnerships and helping SMEs thrive, we'd love to hear from you.

Responsibilities:
  • Manage and grow mid-market client relationships, driving retention and revenue expansion.
  • Own the full sales cycle—from onboarding to upselling and renewals.
  • Maintain an accurate and visible pipeline using Salesforce and HubSpot.
  • Deliver tailored SaaS solutions through a consultative, data-driven approach.
  • Identify growth opportunities and structure deals that deliver real value.
  • Act as a trusted advisor, ensuring clients achieve success with Ideagen's products.
  • Stay ahead of product updates and industry trends to boost engagement and adoption.
Skills and Experience:
  • Experience leading high-performing account management or customer success teams in B2B SaaS.
  • Understanding of pricing strategies and renewal mechanics.
  • Experience upselling strategic services with proven results.
  • Ability to engage with senior stakeholders confidently.
  • Data-driven, commercially minded, and capable of cutting through the noise.
About Ideagen

Ideagen supports critical industries, ensuring safety and quality—from aviation to healthcare. With offices worldwide, including in Australia, we are building a future-ready team, embracing AI and innovation. If you're curious, adaptable, and eager to leverage AI to improve your work, you'll thrive here.

Next Steps

If your application meets the role requirements, our Talent Acquisition team will contact you to guide you through the process. Please inform us of any reasonable adjustments needed to ensure an inclusive application process. All information will be treated confidentially.

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