Ict Service Portfolio Officer

6 days ago

Canberra, ACT, Australia Hudson Australia Full time

**Due to the nature of the role applicants are required to be Australian Citizens.**

The ICT Service Portfolio Officer will have a key role in setting up the section, assisting with designing, developing and building the Service Portfolio, catalogues, frameworks, and documentation.

The ICT Service Portfolio Officer will be responsible for ensuring the Software Asset Management (SAM) processes and procedures are followed, and any updates to documentation, registers and the CMDB are maintained.

The ICT Service Portfolio Officer is responsible for actively engaging with key internal stakeholders and ensuring all tasks and activities relevant to their role are completed following the relevant policies, procedures and guidelines.

**Duties**:

- Managing the Service Portfolio content repository and ensuring it contains current information that aligns with existing processes and procedures.
- Maintaining the Service Portfolio, catalogues, framework, and documentation.
- Ensuring new services run through a set of standardised activities and procedures to ensure information is documented and provided to the relevant management processes.
- Assisting with coordinated regular reviews of services and their design packages.
- Ensuring services are within agreed SLAs and fulfilling business offerings.
- Ensuring compliance of SAM policies, procedures and processes
- Manage confidential and sensitive information.
- Foster a positive culture within the ICT Service Engagement team aligned with Agency values; and
- Build and maintain effective working relationships with internal and external stakeholders.

**Essential Criteria**:

- Demonstrated experience in ICT Service Portfolio or Software Asset Management or equivalent.
- Demonstrate a strong commitment to meeting agreed work targets and standards.
- Demonstrate a high level of attention to detail.
- Proven strong relationship and stakeholder engagement skills, particularly with ICT technical staff and a variety of stakeholders.
- Demonstrated interpersonal skills, including an ability to communicate, both orally and in writing, in a clear and confident manner.

  • Ict Service Portfolio Support Officer

    2 weeks ago

    Canberra, ACT, Australia Hudson Australia Full time

    Our client is Federal Government Agency is an independent statutory agency who's role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carersAn opportunity has arisen for an ICT Service Portfolio Support...

  • Ict Portfolio Manager

    2 weeks ago

    Canberra, ACT, Australia Hays Full time

    Join a large scale Federal Government Department based in Woden, ACT as ICT Portfolio Manager**Your new company**Hays has partnered with this key Federal Government Department to assist in sourcing their newest ICT Portfolio Manager. Based out of a modern office in Woden, ACT, this core Federal agency is responsible for leading the development and delivery...

  • ICT Portfolio Manager, ICT Data

    2 weeks ago

    Canberra, ACT, Australia National Indigenous Australians Agency Full time $70,000 - $120,000 per year

    Are you passionate about using technology to create meaningful change?Do you thrive in dynamic environments where innovation meets impact?The ICT, Data and Systems Branch, at the National Indigenous Australians Agency (NIAA), is looking for a motivated ICT Portfolio Manager to lead transformative ICT initiatives that support our mission to improve outcomes...

  • ICT Portfolio Management Specialist

    6 days ago

    Canberra, ACT, Australia beBeePortfolio Full time $90,000 - $110,000

    Job Title:ICT Portfolio Management SpecialistAbout the Role:The ICT Service Portfolio Officer plays a pivotal role in setting up and establishing the service portfolio, catalogues, frameworks, and documentation for the organisation. This includes designing, developing, and building the Service Portfolio content repository to ensure it contains current...

  • ICT Service Portfolio Support Officer Position

    2 weeks ago

    Canberra, ACT, Australia beBeeServicePortfolio Full time $99,000 - $124,000

    Service Portfolio Management SpecialistThe Service Portfolio Management Specialist is responsible for managing the Service Portfolio content repository to ensure current information aligns with existing processes and procedures.This role requires a strong commitment to meeting work targets and standards, attention to detail, and excellent stakeholder...

  • Director of ICT Solutions

    2 weeks ago

    Canberra, ACT, Australia beBeeassetmanagement Full time $180,000 - $220,000

    Assistant Director - ICT Software Asset Management Job SummaryWe are seeking an experienced leader to fill the role of Assistant Director - ICT Software Asset Management. The successful candidate will be responsible for leading a team of asset officers managing all aspects of the software asset management lifecycle.Key Responsibilities:Designing, developing,...

  • ICT Portfolio Manager

    2 weeks ago

    Canberra, ACT, Australia beBeeProjectManager Full time $150,000 - $180,000

    Senior ICT Project ManagerJoin a Federal Government agency in Canberra as a Senior ICT Project Manager - PMO.This mid-size federal government agency has partnered with Hays to assist in sourcing for their new Senior ICT Project Manager - PMO. With significant funding for various ICT based projects, the agency is looking for an experienced ICT Project...

  • Ict Support Officer

    1 week ago

    Canberra, ACT, Australia Act Government Full time

    The customer Engagement Services branch under Digital, Data, Technology Solutions (DDTS) is seeking an enthusiastic, driven and proactive person who thrives in a fast-paced environment and enjoys the challenge to fill the position of ICT Support Officer within the Education ICT embedded team. As part of the Education ICT Hardware Team, the ICT Support...

  • Ict Support Officer

    1 week ago

    Canberra, ACT, Australia Hitech Personnel Full time

    **Reference #**:- JF/NL0529**Title**:- ICT Support Officer - Executive, - MDM - FED GOVT**Category**:- ICT**Location**:- ACT**Work Type**:- Contract**Remuneration**:- $Neg**Term**:- 12 Months +EXT**Description**:- **Multiple positions available**:- **Initial 12 month contract + extensions**:- **Lucrative hourly rates**An established Federal Government...

  • Strategic ICT Professional

    2 weeks ago

    Canberra, ACT, Australia beBeeCybersecurity Full time $118,654 - $132,724

    Job Description">The Department of Foreign Affairs and Trade's Information Management and Technology Division oversees crucial ICT functions. This includes managing technology infrastructure, delivering comprehensive ICT services, safeguarding data integrity, and strategising for future technological advancements.">As a key member of the Executive Level...