Head Of It Continuous Improvement

Direct message the job poster from IntoWork Australia
Manager - Executive Search @ Findstaff Australia. Moving People through the Power of Story. Please note this role can be performed from any location across our national footprint and we offer flexible - hybrid work.
About Us
Founded in 1983, IntoWork Australia is a not-for-profit registered charity providing services as the leading provider of Employment, Skills & Education, and Support services.
IntoWork Group of Businesses employs 2,600 staff across more than 200 locations nationwide. Through strategic partnerships with high-quality service providers, we have established a strong presence in every state and territory in Australia. In addition to our extensive reach in Australia, we have expanded our operations to New Zealand, enabling us to better serve a wider community.
As a not-for-profit provider, our team and culture are keys to our success and are reinforced by Our Shared Values of Collaboration, Courage, Innovation, Integrity, and Respect.
Everything we do is underpinned by our vision – 'Vibrant Futures' – for our staff, service users, and business clients.
Role Overview
Reporting directly to the Group CITO, The Head of IT Continuous Improvement is passionate about continually evaluating and refining IT processes and tools to improve technology solutions effectiveness and reliability for the IntoWork Group. The Head of IT Continuous Improvement will be financially responsible and foster positive professional relationships with stakeholders at all levels of the business, and key IT vendors.
In conjunction with this, the Head of IT Continuous Improvement will ensure that opportunities to increase efficiencies are identified, prioritised, resourced, implemented and rolled out successfully. The team will develop processes for continuous improvement to be embedded in the Groups ways of working.
We are looking for someone who has / is:
Demonstrated experience in an IT senior leadership role, including the management of programs, projects, budgets and improvement initiatives.
Demonstrated ability to effectively manage vendor relationships, including escalations.
Demonstrated experience in working with agile project management methodologies.
Demonstrate high standards of professional behaviour in dealings with stakeholders.
Excellent problem-solving skills - especially when it comes to directly addressing user issues
Exceptional organisational skills
known for being trustworthy, collaborative, happy, humble and hungry.
A Bachelor's degree in computer science, Information Technology, Diploma of Project Management or similar industry qualifications or experience.
This is an exciting time to be joining the business, and this role offers a rare opportunity for an experienced Head of Continuous Improvement to help us shape and grow our IT function whilst working alongside a newly formed and exceptionally talented leadership team.
Next Steps
To be considered for this opportunity please submit your resume and a short cover letter at your earliest convenience. All applications will be received in confidence, and we look forward to hearing from you.
The successful candidate will be required to undertake certain background checks including a national police check and a working with children.
Seniority level Seniority level Director
Employment type Employment type Full-time
Job function Job function Information Technology and Project Management
Industries Non-profit Organizations, Technical and Vocational Training, and Primary and Secondary Education
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