Post Sales Consultant

1 week ago

Brisbane, Queensland, Australia Epos Now Full time

**About Us**:
Epos Now is a fintech company that supports over 50,000 businesses across 80 countries and works within the payments and point of sale (POS) space. Our mission is to make commerce accessible for everyone. After such successful development, we are expanding our sales department to support a growing customer base. With an inclusive culture, we support every employee with a personalised progression plan to identify a clear and achievable career path for success.

**About the role.**
As a Post Sales Consultant, you will be the last interaction for many prospective customers looking for tech-led solutions. Your hardware and software expertise will showcase the business as an industry leader who truly understands the needs of their customer base.
As a dependable and resilient professional, you will take accountability for ensuring that new customers are onboarded correctly and meeting compliance needs, whilst meeting or exceeding your targets month on month and taking advantage of upsell opportunities.

**Requirements.**
- Driven - Hungry to achieve pre-set KPIs in line with delivery targets.
- Coachable - Happy to learn from others and follow best practice.
- Organised - Managing your diary and phone, and building your pipeline.
- Resilient - Able to bounce back from challenging customers, remaining calm and professional while dealing with volume calls.
- Knowledgeable - Keeping up to date with industry, hardware and software capability, providing coaching to the customer on how to add maximum value to their business.
- Accountable - Manage your pipeline and independent learning, including maintaining commercial awareness and market insight.
- Tech-literate - Accurate record taking in the CRM, ensuring a smooth sales cycle.
- Personable - Nurturing long standing, strong, genuine relationships with customers.
- Astute - Learning from experience and competitors to ensure best sales practice.
- Proactive - Reviewing processes and procedures to ensure best company practice and suggesting service improvements.

**Benefits.**
- Career progression and increased basic salary achievable by reaching revenue targets.
- Super annnuation
- 21 days holiday plus bank holidays

Hiring process.

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