Rostering Coordinator

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
- The Workforce Planner is responsible for scheduling workers to ensure Company rosters are aligned with best practice, regulatory compliance, and production volumes. The position will ensure adequate labour pool and skill depth for the departments which the Workforce Planner partners.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences So even if you don't "tick all the boxes" but think you'd thrive in this role, we would really like to learn more about you.

You will
- Develop rosters in accordance with operational and regulatory requirements.
- Publish rosters in accordance with Company policy and Award requirements.
- Manage work schedule pattern changes in conjunction with People Operations and department leader.
- Review leave requests and follow up department leaders as necessary.
- Monitor overtime and student visa hours, and notify or work with leaders where changes are required.
- Provide general assistance and training to employees and leaders in the use of the workforce management system.
- Monitor behaviours and report to department leaders and/or People Operations where required.
- Prepare meaningful reporting for your assigned departments.
- Collaborate with department leaders to identify and address labour or skill gaps.
- On an "as needed" basis, support the Talent Acquisition Officer with recruitment and onboarding tasks.
- Any other duties as reasonably required or directed.

You have

Desirable
- Relevant tertiary qualification in business, administration or planning.

Experience
- Proven experience administering a workforce management or time & attendance system.
- Good technical ability in the use of software and computer systems.
- Providing best practice customer service.
- Intermediate Microsoft Office skills, in particular Excel or Google Sheets.

Desirable:

- Experience working in a high-volume fast paced industry such as FMCG, manufacturing or health.
- Working with and interpreting Modern Awards or Enterprise Agreements.
- Leading and administering recruitment processes.
- As our site operates seven (7) days per week, you must have the availability to work a rotating roster with a mix of day and afternoon shifts.
- Strong communication skills, both written and verbal, with ability to effectively communicate with employees who have English as a Second Language.
- High levels of attention to detail and understanding of compliance.
- Excellent analytical and problem solving ability.
- Ability to partner with and engage stakeholders.
- High levels of resilience, professionalism and work ethic.
- Approachable, energetic and flexible in approach.

What you'll get in return
- The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase
- Egoless environment, constant learning with room for personal growth
- Free access to Headspace
- HelloFresh Academies - monthly internal learning & development
- A diverse and vibrant international environment, with offices in 17 countries
- Company discount - 40% off Youfoodz
- Onsite gym at the facility
- Barista for all employees

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia/New Zealand.

Location: Karawatha, Queensland

**Salary**: Competitive salary & employee benefits

LI-Onsite #S-DNI
- About HelloFresh
- We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and for