Aws Cloud Support Engineer

DWS are seeking a highly skilledAWS Cloud Support Engineerto join our team in Melbourne.
Are you passionate about cloud technologies and thrive in dynamic environments?
This is a fantastic opportunity to contribute to a major cloud migration and optimisation initiative for a well-established Australian enterprise.
Start: Immediately / ASAP
Where: Melbourne CBD
Type: Max Term, 1 year+ initially
Style: Hybrid; 3 days a week in the office + WFH
Salary: Up to $210K (inc super), depending on experience
About The Role
As anAWS Cloud Support Engineer, you'll play a key role in supporting and maintaining cloud infrastructure, ensuring high availability, performance, and security across environments.
You'll work closely with DevOps, engineering, and business teams to troubleshoot issues, implement improvements, and support ongoing cloud operations.
Key Responsibilities
Provide technical support and troubleshooting for AWS cloud environments
Monitor and maintain cloud infrastructure performance and availability
Assist in cloud migration activities and post-migration optimisation
Implement and manage cloud security controls and compliance standards
Automate routine tasks using scripting and infrastructure-as-code tools
Collaborate with cross-functional teams to resolve incidents and improve system reliability
Maintain documentation and contribute to knowledge sharing across teams
Required Skills & Experience
AWS Certified SysOps Administrator (Required)
AWS Certified DevOps Engineer - Professional (Preferred)
AWS Certified Security - Specialty (Preferred)
Previous experience in cloud support or engineering roles
Strong hands-on experience with AWS services: ECS, EKS, EC2, S3, VPC, IAM, Lambda, CloudFormation, CloudWatch, etc.
Infrastructure as Code: Terraform, AWS CloudFormation
Scripting & Automation: Bash, Python, PowerShell, Terraform
Operating Systems: Linux (Ubuntu, Amazon Linux, RHEL), Windows Server
Networking: VPC, Subnets, Route Tables, Security Groups, NAT Gateway, Direct Connect
Performance Monitoring & Optimisation: CloudWatch, CloudTrail, AWS Config, X-Ray
Security & Compliance: IAM, KMS, Secrets Manager, Security Hub, AWS Organisations, SCPs
DevOps & CI/CD: CodePipeline, CodeBuild, GitHub Actions
Working at DWS offers you
Ongoing professional and career development
Paid learning and certifications (chosen entirely by you), with completion bonuses
An active social club that host regular, subsidised events
Corporate discounts on a range of services and products, including health insurance, gym memberships, JB HiFi, Apple products and much more
About us
Established in 1991, DWS is a professional Technology Consultancy and part of HCLTech.
With offices across Australia, we have over 800 employees in Melbourne, Sydney, Adelaide, Brisbane and Canberra; providing services to a broad range of blue-chip corporate clients, as well as Federal, State and Local Government agencies.
We provide a wide range of services including; IT consulting, managed application services, project management, customer driven innovation, digital transformation, data and business analytics, strategic advisory and productivity, and robotic process automation
All applicants must hold Australian Citizenship, Permanent Residency (PR), or other permanent work rights - DWS are unable to sponsor or support visas.
Ready for a new challenge?
APPLY now

No agencies please - our in-house talent acquisition team have this covered.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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