AWS Cloud Support Engineer

2 days ago

Melbourne, Victoria, Australia DWS Full time

DWS are seeking a highly skilled AWS Cloud Support Engineer to join our team in Melbourne. Are you passionate about cloud technologies and thrive in dynamic environments? This is a fantastic opportunity to contribute to a major cloud migration and optimisation initiative for a well-established Australian enterprise.

  • Start: Immediately / ASAP
  • Where: Melbourne CBD
  • Type: Max Term, 1 year+ initially
  • Style: Hybrid; 3 days a week in the office + WFH
  • Salary: Up to $210K (inc super), depending on experience
About The Role

As an AWS Cloud Support Engineer, you'll play a key role in supporting and maintaining cloud infrastructure, ensuring high availability, performance, and security across environments. You'll work closely with DevOps, engineering, and business teams to troubleshoot issues, implement improvements, and support ongoing cloud operations.

Key Responsibilities
  • Provide technical support and troubleshooting for AWS cloud environments
  • Monitor and maintain cloud infrastructure performance and availability
  • Assist in cloud migration activities and post-migration optimisation
  • Implement and manage cloud security controls and compliance standards
  • Automate routine tasks using scripting and infrastructure-as-code tools
  • Collaborate with cross-functional teams to resolve incidents and improve system reliability
  • Maintain documentation and contribute to knowledge sharing across teams
Required Skills & Experience
  • AWS Certified SysOps Administrator (Required)
  • AWS Certified DevOps Engineer - Professional (Preferred)
  • AWS Certified Security - Specialty (Preferred)
  • Previous experience in cloud support or engineering roles
  • Strong hands-on experience with AWS services: ECS, EKS, EC2, S3, VPC, IAM, Lambda, CloudFormation, CloudWatch, etc.
  • Infrastructure as Code: Terraform, AWS CloudFormation
  • Scripting & Automation: Bash, Python, PowerShell, Terraform
  • Operating Systems: Linux (Ubuntu, Amazon Linux, RHEL), Windows Server
  • Networking: VPC, Subnets, Route Tables, Security Groups, NAT Gateway, Direct Connect
  • Performance Monitoring & Optimisation: CloudWatch, CloudTrail, AWS Config, X-Ray
  • Security & Compliance: IAM, KMS, Secrets Manager, Security Hub, AWS Organisations, SCPs
  • DevOps & CI/CD: CodePipeline, CodeBuild, GitHub Actions
Working at DWS offers you
  • Ongoing professional and career development
  • Paid learning and certifications (chosen entirely by you), with completion bonuses
  • An active social club that host regular, subsidised events
  • Corporate discounts on a range of services and products, including health insurance, gym memberships, JB HiFi, Apple products and much more
About us

Established in 1991, DWS is a professional Technology Consultancy and part of HCLTech. With offices across Australia, we have over 800 employees in Melbourne, Sydney, Adelaide, Brisbane and Canberra; providing services to a broad range of blue-chip corporate clients, as well as Federal, State and Local Government agencies. We provide a wide range of services including; IT consulting, managed application services, project management, customer driven innovation, digital transformation, data and business analytics, strategic advisory and productivity, and robotic process automation

All applicants must hold Australian Citizenship, Permanent Residency (PR), or other permanent work rights - DWS are unable to sponsor or support visas.

Ready for a new challenge? APPLY now

No agencies please - our in-house talent acquisition team have this covered.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting

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