Platform Account Executive

Company Description

At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip's platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (CPaaS) globally and now shifting into SaaS. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

The Platform Integration Sales Manager (Platforms Account Executive) is an individual contributor role in regional structure with direct reporting line towards Enterprise Team Leader/Country Manager.

The main goal for this role is to identify and monetize 'Platform as customer' opportunities with current customers pipeline in the designated area across all target verticals and proactively pitch value proposition to potential platforms.

In addition to the actual sales activities, the Platform Account Executive is usually one of the most experienced sales representatives who has worked with Platforms as a type of customer. This role is expected to share industry-specific knowledge and platform-related experience with the rest of the team members.

**Job Description**:

- Sells a subset of product or services directly to prospective and existing Platforms as a customers base, in designated geographical territory and achieving determined revenue targets for Platforms accounts
- Execute in accordance to Platforms GTM plan
- Negotiate pricing and contractual agreement to close the sale
- Own for new and existing client relationship end-to-end
- Manage sales through forecasting, account resource allocation, account strategy, and planning. Expanding touch points and footprint in key accounts
- Supports the detection of opportunities as well as potential blockers, thus successfully transforms them into initiatives
- ** Work closely with Regional Platforms Manager** to align key initiatives, providing input on new areas of growth for our product offering per sub-industry while aligning marketing strategy. Sharing market feedback and useful insights, bringing attention to specific regional use cases or ICP, Pricing and other market specific commercial conditions
- ** Collaborate and coordinate with Customer Services teams** (Professional Services, Customer Support & Customer Success) to provide service delivery of our cutting-edge product suite and effortless handling of customer inquiries. Constantly improving customer journey experience for Platforms accounts and engagement model and setting up ground for success.
- Work closely with the CSE to develop proper account planning and customer journey mapping, to increase the value of our offering and grow each platform/account
- Build and maintain strong client relationships, and serve as a trusted partner to your clients maintain account health
- As a Leading contributor individually and as a team member, providing direction and mentoring to others

**Qualifications**:

- 7 years applicable experience including 5 years of sales experience with Platforms as customer type
- Ability to penetrate accounts, meet with stakeholders within accounts
- Infobip knowledge and/or knowledge of Infobip's competitors
- Interaction with C level players
- Excellent communication/negotiating/closing skills with prospects/customers
- Bachelor's degree or equivalent

Additional Information
**Why our employees choose us (and stay)?**
- Learn as you grow - Starting from the detailed onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
- Never a dull moment - We work with powerful companies with great impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries on a daily basis.
- Opportunity Knocks. Often. - Being a part of a growing company in a growing industry - we challenge you not to grow Whether it's horizontal, vertical, or angular, we want to support the path that you want to carve.
- Awesome clients - We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. You can look forward to working with the likes of Viber, Zendesk, O2 andSeriously, our clients are really cool. Work with the world's leading companies and impact how they communicate with their users

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