Quality Control and Warranty Coordinator

2 days ago


Coburg, Victoria, Australia Embelton Full time $60,000 - $90,000 per year

About Us:

Next year in 2025, Embelton will be celebrating 100 years of operation. This is an exciting time to be joining our national business as we continue our reputation in the flooring industry.

We're now seeking a 
Quality Control and Warranty Coordinator

to lead our timber flooring QC and warranty operations — a pivotal role that ensures product integrity, customer satisfaction, and continuous improvement.

Your key responsibilities will include:

  • Overall coordination of Embelton Timber Flooring QC process
  • Ensuring QC checks are completed in line with documented procedures
  • Creating and maintaining product specifications for imported flooring products
  • Conducting warranty inspections across Victoria, and managing claims nationally
  • Coordinating warranty repairs and defect work, including commercial projects
  • Ensuring installation instructions are accurate and up to date
  • Supporting product development from a technical and QC perspective
  • Acting as the internal lead for technical product queries and staff training

What we're looking for:

  • Strong interpersonal skills to work with builders, developers, suppliers, tradespersons, customers, and internal teams
  • Ideally, some knowledge of timber flooring products and installation practices
  • Computer literacy and attention to detail for accurate record-keeping
  • Willingness to travel for inspections (primarily within VIC)
  • A proactive, solutions-focused mindset and commitment to quality outcomes

Why work for Embelton?

  • Be part of a 100-year-old Australian-owned business with a reputation for excellence
  • Great team culture and supportive leadership
  • Work from our Coburg North head office with travel to project sites
  • Enjoy a collaborative team culture where your expertise is valued and your impact is visible
  • Access ongoing professional development and the opportunity to shape product innovation

By joining Embelton, you will become part of a successful, stable company with a national footprint and strong growth pipeline.

If you're looking for depth, a challenge, and the chance to influence outcomes across multiple departments — this is it APPLY TODAY.


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