Operations Manager

2 weeks ago

Sydney, New South Wales, Australia The Talent Mill AU & NZ - Designer, Luxury, Fashion Retail Recruitment Full time

The Brand |

Join a fast-growing global fashion brand expanding its footprint across international markets. Known for its modern design aesthetic, strong omnichannel presence and commitment to operational excellence, the business is now building out its Australian leadership structure to support continued growth.

The Role |

This is a newly created and green position with no predecessor, so we are on the hunt for an exceptional experienced Operations Manager to build, shape, and optimise the full operational ecosystem across the region.

Sitting at the heart of the business, this role will be pivotal in connecting Production, eCommerce, Sales, and Finance to ensure a seamless end-to-end workflow from concept to customer delivery.

The Operations Manager will oversee the planning, execution, and continuous improvement of all operational functions, including logistics, supply chain, inventory management, wholesale operations, and cross-departmental process alignment.

Operations & Process Management

  • Build and refine operational processes across production, logistics, wholesale, and ecommerce fulfilment.
  • Identify operational bottlenecks and implement scalable solutions for a growing global business.
  • Develop and track KPIs to measure efficiency, cost performance, and service quality.

Supply Chain & Inventory

  • Oversee end-to-end supply planning, ensuring on-time availability of raw materials and finished goods.
  • Manage inventory health, stock accuracy, and replenishment strategies across multiple channels.
  • Partner with production teams to align timelines, critical paths, and capacity.

Logistics & Fulfilment

  • Lead domestic and international logistics operations, including freight, third-party warehouses, and distribution partners.
  • Optimise shipping performance, cost control, and customer delivery standards across retail, wholesale, and ecommerce.
  • Establish best-in-class fulfilment practices that support rapid growth.

Wholesale Operations

  • Oversee order processing, allocation, and delivery for local and global wholesale accounts.
  • Ensure timely communication between sales, finance, and logistics to support accurate order flow and customer service.
  • Partner with sales teams to forecast demand and improve account performance.

Cross-Functional Leadership

  • Act as the operational connector between Production, Sales, eCommerce, Finance, and the wider teams within the business.
  • Drive operational readiness for new product launches, retail openings, and market expansions.
  • Support data-driven decision-making with accurate reporting and insights.

The Skillset |

  • 5-8+ years of experience in operations or supply chain management within fashion, apparel, consumer goods, or a similar fast-paced product environment.
  • Strong understanding of logistics, production workflows, and omnichannel fulfilment.
  • Proven experience building or improving operational frameworks in a growing or scaling business.
  • Excellent communication skills with the ability to influence and partner across global teams.
  • Highly organised, solutions-focused, and comfortable in a role that requires both strategy and hands-on execution.

Thinking of a move or keen to know more? Get in touch with Jordan TODAY

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