Systems Analyst
1 week ago
The Company
This is a business in growth mode and one that has shaken up its industry with bold digital moves, a loyal customer base, and an appetite for innovation. Technology is at the heart of the next phase, and the biggest gap to close is harmonise our systems and leverage their full potential, from ecommerce and martech platforms to ERP and reporting tools.
The organisation has invested heavily in new technology, and now needs someone who can take the reins, bring clarity to integrations, and ensure the right tools are being fully optimised. It's a blank canvas in many respects, with the opportunity to touch every part of the business and make a direct, lasting impact.
Responsibilities
Reporting to the Head of Technology, you'll be responsible for bridging the gap between business needs and technical solutions, and ensuring systems work seamlessly together. The role is weighted: 40% projects, 40% process improvement, 10% ad hoc support, 10% cross-functional collaboration.
- Technical systems management: Oversee day-to-day performance and stability of ecommerce, ERP, MarTech and productivity apps.
- Analysis & requirements gathering: Translate business needs into clear technical specifications and system designs.
- Integration & solution design: Deliver integrations between Shopify Native, ERP, CRM, and analytics/reporting platforms; optimise APIs and data flows.
- Process improvement & optimisation: Spot inefficiencies in ecommerce and retail workflows; implement streamlined solutions.
- Projects: Lead and deliver strategic initiatives — Shopify native migration, wholesale channel launch, productivity app consolidation, and implementing new ERP analytics capability.
Success in this role will be leading and delivering projects on time, improving and optimsing technology and tools, enabling clear reporting across systems, and empowering teams to work smarter and more effectively.
Your Background
To thrive in this role, you'll bring a blend of technical depth and retail/ecommerce systems and integration know-how, with the ability to shape and lead solutions end-to-end. You thrive in fast-paced environments where priorities can shift, and you're as comfortable being in the detail of an API flow as you are explaining solutions to both technical and non-technical stakeholders.
- Minimum of 3 years' experience in technically focused roles, with retail or ecommerce experience preferred.
- Hands-on experience with leading ecommerce platforms (e.g., Shopify, Magento) or bespoke systems.
- Proficiency in integrating core retail systems, including ERPs and POS, with strong knowledge of APIs and modern integration methodologies.
- Exceptional communication skills.
- Proven ability to analyse complex systems and document technical requirements with clarity.
- Experience translating business needs into well-architected technical solutions.
- Familiarity with inventory management and supply chain processes in a fashion retail context.
- Analytics and reporting experience a strong plus.
What's next
If this sounds like a great opportunity for you, please apply today. We will be reviewing applications over the coming weeks, and calling only shortlisted applicants for a phone-screen and interview before being presented to the client.
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