EOI Administration Officer

18 hours ago

Australia Australian Retirement Trust Full time $60,000 - $80,000 per year

Take hold of a monster opportunity and join our Insurance and Claims team as an Administration Officer.This is your chance to take the next bold step in your career and contribute to something truly impactful.

Stay and grow with us

As part of Australian Retirement Trust's unwavering dedication to fostering career growth for our team members, we're excited to announce a secondment opportunity in Member Insurance and Claims.

Our Insurance and Claims Team are looking for applicants with a proven attention to detail and data accuracy. If you have an interest in developing your knowledge in the Insurance and Claims space and meet these requirements, we'd love to hear from you

About the role:

As Administration Officer, you'll support the Member Insurance and Claims Business Unit by providing high quality service and support across a broad range of internal and external customers. This role will play an integral role in enabling teams within Insurance and Claims to manage all claim types and handle activities from lodgement through to decision from the insurer.

Day-to-day, you'll:

  • Provide administrative support to the Member Insurance and Claims business unit, including updating rosters, coordination of meetings and tracking actions.
  • Liaise with other areas of the business to support Member Insurance and Claims business unit.
  • Prepare regular and ad hoc reporting as required, following established processes.
  • Process payment tasks, demonstrating understanding of and compliance with established process and with a focus on putting our members and customers at the heart of everything we do.
  • Maintain the accuracy of customer records through updating of necessary information across all systems including completion of required processing to the required standard.
  • Assist both internal and external customers with simple administrative matters and escalate more complex queries to the appropriate team/individual.

You'll also demonstrate qualities and behaviours that align with Australian Retirement Trust's values of courage, empathy, and excellence.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close Wednesday, 31-September 2025.

We don't want to leave you with a monstrous wait. So, you'll hear from us after the closing date to find out whether you've made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.

Expression of Interest only - No need to worry about submitting a resume just yet. Simply fill out your work history and education details on the application page. Feel free to add any certificates or licenses in the education section; they'll help us see if you're the right fit for this role. If you make it to our shortlist, we might ask for your resume later on.

Eligibility

This role is only open to current Australian Retirement Trust employees, temps and contractors. If that's you, we'd love to hear from you.

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