Customer Service Representative

1 week ago

Brisbane, Queensland, Australia PrintWorks (Qld) Pty Ltd Full time $60,000 - $80,000 per year

LOOKING FOR AN EXCITING CAREER PATH??

In a unique culture and values driven workplace that will ensure you feel valued and part of a team with on the job training?? Then look no further - we may have the role you have been waiting for

Print Works (Queensland) Pty Ltd is a family owned and operated business with 30 years' experience supplying print and marketing solutions, Australia wide. Offering great employment security and career opportunities, we hold a very clear vision for success and growth, and we seek the expertise of a Customer Service Representative to join our growing team at our Geebung facility. We are looking for a person who has attention to detail and is results driven.

About the role…

The Customer Service Representative will work alongside the Sales Team to assist with day-to-day sales activities across a large, established, client base to meet set KPI's.

You will be responsible for the following key functions:

  • Quotation preparation within ERP
  • Assist sales team to manage lead generation and administration using a database and online industry tools
  • Prepare quotations and associated documentation for sales team
  • Prepare job orders
  • Answer incoming enquiries
  • Assist with all general pre and post sales administration
  • Maintain strong relationships within our client base
  • Assist the sales team to meet and exceed sales targets and KPI's

Benefits…

  • A friendly and supportive work culture
  • Regular work hours
  • Competitive remuneration
  • Comprehensive training with ongoing support and development opportunities
  • Opportunity to work with an experienced sales team across multiple industry sectors
  • Sales and Business Development career pathway for the right candidate

About you…

The following attributes are essential:

  • Excellent written, verbal and interpersonal communication skills
  • A friendly and helpful telephone manner
  • High degree of accuracy for data entry
  • Outstanding organizational and time management skills
  • Good problem-solving skills
  • Good computer skills and a willingness to learn new software

We look forward to receiving your application which should include an up to date resume and a covering letter.  Please send your CV along with a cover letter to

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