Allocations Manager

Absolute Workforce Solutions located in Prospect, NSW this role is integral in ensuring our projects and work sites are appropriately staffed as per client requirements.

This is role is for someone who thrives in dynamic environments and values building strong, effective relationships. General office hours will be 7.30 – 4pm with an expectation to be available afterhours and potential weekends.

Responsibilities

Communicate with clients to understand their needs and provide solutions:

• Regularly engage with clients via phone, email, or in-person meetings to gather their requirements and provide prompt assistance.
• Address client inquiries and concerns, ensuring a high level of customer satisfaction.
• Keep a detailed record of client interactions and feedback for continuous improvement.

Organise and allocate workers to various sites based on client requirements:

• Assess client needs and match them with appropriate workers based on their skills and qualifications.
• Coordinate with site supervisors to ensure that the right personnel are deployed to each site.
• Maintain a database of worker availability and assign tasks accordingly.

Induct and onboard new workers into the system:

• Conduct orientation sessions for new workers to familiarise them with company policies, safety protocols, and job expectations.
• Ensure all necessary documentation, including personal information, tax forms, and certifications, are collected and filed.
• Provide new workers with access to company systems and resources.

Ensure all workers have the necessary qualifications for their respective jobs:

• Verify and document the qualifications and certifications of each worker.
• Schedule and coordinate any required training or certification renewals.
• Maintain up-to-date records of worker qualifications and ensure compliance with industry standards.

Maintain and update the roster regularly:

• Create and manage a comprehensive roster that reflects worker assignments and availability.
• Update the roster daily to account for changes in worker schedules, site requirements, and client requests.
• Communicate roster updates to relevant parties, including site supervisors and workers.

Weekly Responsibilities

Collect and review all timesheets:

• Gather timesheets from all sites on a weekly basis.
• Ensure timesheets are accurately filled out, reflecting the hours worked by each worker.
• Address any discrepancies or missing information promptly.

Verify induction documents and other paperwork from new workers:

• Check the completeness and accuracy of all induction documents submitted by new workers.
• Ensure that all required paperwork, including contracts, identification, and qualifications, are properly filed.
• Follow up with workers to obtain any missing or incomplete documents.

Ensure all timesheets and hours are approved by site supervisors before payroll processing:

• Communicate with site supervisors to confirm the hours worked by each worker.
• Obtain approval from site supervisors for all submitted timesheets.
• Address any issues or discrepancies with the site supervisors before finalizing timesheets for payroll.

Cross-check timesheets with the roster for accuracy:

• Compare timesheets against the roster to ensure consistency and accuracy.
• Identify and resolve any discrepancies between the timesheets and the roster.
• Document any changes or corrections made during the cross-checking process.

Assist the payroll team with the payroll process:

• Provide the Dubai payroll team with all necessary information and documentation.
• Collaborate with the Dubai team to resolve any payroll-related issues or inquiries.
• Ensure timely submission of payroll data to facilitate accurate and prompt payment to workers.

Prepare and obtain approval for payment requisitions as needed:

• Create payment requisitions for expenses and other financial transactions.
• Ensure all requisitions are accurately documented and supported by necessary approvals.
• Submit requisitions to the appropriate authorities for approval and processing.

Monthly Responsibilities

Provide timesheets to support invoice claims:

• Compile and organise timesheets to support monthly invoice claims.
• Ensure all timesheets are accurate and reflect the work performed by each worker.
• Submit timesheets along with invoices to clients for payment processing.

If you think you can complete this role, we'd love to hear from you. Submit your CV and a brief cover letter outlining your experience and the value you'll bring to this role.

General office hours will be 7.30 – 4pm with an expectation to be available afterhours and potential weekends.