Operational Support Engineer

Join Tabcorp as an Operational Support Engineer on a 6-month daily rate contract, keeping critical systems running smoothly.
At Tabcorp, we're all about creating winning moments. Behind the thrill of over 1 billion bets a year is a powerhouse of cutting-edge tech and a passionate team driving it forward.

As the Operational Support Engineer you will support and maintain our physical and virtual Windows server infrastructure. This role is crucial in ensuring the stability, security, and performance of systems that underpin our critical business operations. The successful candidate will also be responsible for attending our Data Centre as required, and therefore must have access to a reliable vehicle.

What You'll Do

• Administer, maintain, and troubleshoot Windows Server environments (physical and virtual).
• Monitor server performance, availability, and capacity, ensuring high uptime and reliability.
• Perform routine system patching, updates, and configuration changes.
• Support Active Directory, DNS, DHCP, and Group Policy configurations.
• Respond to incidents and service requests within defined SLAs.
• Participate in system upgrades, migrations, and disaster recovery planning.
• Document processes, procedures, and system configurations.
• Ensure security standards and compliance requirements are met across all systems.
• Liaise with vendors and third parties as necessary for hardware or software support.
• Travel to the Data Centre on an ad hoc basis for hardware checks, installation, and emergency response.
• This role includes regular on-call responsibilities, shared as part of a two-person roster.
• Occasional after-hours or weekend work may be required, with time off provided in lieu.

What You'll Bring

• Proven experience supporting and maintaining Windows Server environments (2016/2019/2022).
• Strong knowledge of virtualization platforms (VMware, Hyper-V, or similar).
• Experience with monitoring tools and remote management utilities.
• Familiarity with backup, recovery, and patch management tools.
• Solid understanding of Active Directory, Group Policy, DNS, DHCP, and file/print services.
• PowerShell scripting and automation experience.
• Strong troubleshooting and root cause analysis skills.
• Ability to work independently and prioritize tasks effectively.
• Valid driver's license and own reliable vehicle (travel to the Data Centre is required).
• You will be required to obtain gaming licences.

About Us
Tabcorp is Australia's leading gambling entertainment company. Our 2700 team is as diverse as Australia itself. Our people drive the iconic, homegrown, world-class brands TAB, Sky Racing and MAX. As an ASX-listed company, we're proud to shape our industry for the better.

Apply Now
Now is the time to join Tabcorp The start of a new, exciting chapter in our long history. We have a dynamic, new CEO in Gillon McLachlan and we're building a winning culture by bringing our office-based teams together onsite every day. We value flexibility - like adjusting start or finish times however we believe being together is key to our success.

We're committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belonging and is treated with respect. As a Tabcorp employee, you will:

• foster a respectful and inclusive working environment within your team;
• support and contribute to initiatives aimed at managing the risk of gender inequality, sexual harassment and other inappropriate behaviour in our workplaces.

We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements. Please reach out via should you require any accommodations or adjustments to ensure your full participation in our recruitment process.
Tabcorp is a 'Circle Back Initiative' employer – we commit to respond to every applicant.