Application Consultant
2 weeks ago
About Us
Founded in Munich, Germany in 1989, Brainlab employs over 2200 dedicated and inspiring people from 85 countries at 25 locations worldwide. We develop, manufacture and market software-driven medical technology to support precision in image-guided surgery and radiotherapy. Our systems are used in thousands of hospitals worldwide, enabling access to improved, more efficient, and less invasive patient treatments.
About the Role
Reporting to the local Area Account Manager, this position will educate, train, and provide on-site guidance and support to physicians and hospital personnel on the use of Brainlab products and services, maximizing product efficiency and usage. Duties will be primarily performed during normal business hours however some after hours and weekend work will be required.
The position will be a work from home-based position in Perth working together with the local team.
Key Responsibilities
- Provide on-site and remote clinical and technical support For Brainlab Image Guided Surgery products during surgical procedures across multiple disciplines, including Neurosurgery and Spinal Surgery.
- Train and educate hospital personnel (surgeons, nurses, radiographers, biomedical engineers, IT staff) on the use and maintenance of Brainlab systems.
- Assist radiology departments in pre-operative scanning procedures.
- Troubleshoot technical issues and perform preventative maintenance as required.
- Build and maintain strong relationships with key clinical stakeholders.
- Coordinate software updates, system upgrades, and documentation in accordance with Brainlab procedures.
- Participate in international training programs, including a structured training period in Munich, Germany.
- Support broader team initiatives including product demonstrations, customer feedback, and service contract renewals.
Skills and Qualifications
- Tertiary qualifications in Biomedical Engineering, Health Sciences, Radiation Therapy, or a related discipline
- Exceptional communication and interpersonal skills, with the ability to work effectively in high-pressure surgical environments
- Self-motivated and capable of working autonomously from a home-based office
- Strong attention to detail, professionalism, and a commitment to patient outcomes
- Must hold a current Driver's License and be able to obtain a Police Check and Working with Children Check.
- Flexibility to occasionally work after hours and travel to other sites as required
- Previous experience in hospital or clinical settings is advantageous, but not essential
What We Offer
- Annual performance bonus
- Car allowance + fuel card
- A dynamic, flexible hybrid work environment
- Comprehensive training and career development opportunities
- International travel, including training at Brainlab headquarters in Munich
- A clear pathway into sales, marketing, or support management roles within the company
- The chance to contribute meaningfully to surgical innovation and patient care
If you believe you meet the above criteria, please attach your resume with two professional references and a cover letter to your application using the "Apply for this job" button.
Applications Close: 3rd October 2025
Shortlisted candidates will be contacted for interviews once the advertisement period has concluded.
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