Ward Clerk

PRIMARY DETAILPermanent Part-time role opportunity for an experienced administrator within Acute Care Ward team of Macquarie University Hospital, as part of MQ Health. This role is 2 days a week (Tuesday & Wednesday), with hours from 7am to 3pm. ASAP Start.Competitive base salary of $68,169 (pro-rata equivalent) for Ward Clerks (Administration Officer – Level 4) as per the Enterprise Agreement. Salary sacrifices options and salary packaging benefits with Maxxia (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your take home pay.Be part of a University-owned, innovative academically integrated healthcare organisation where professional development, ongoing education and career progression are supported and encouraged.The RoleWe are currently seeking a motivated, efficient, and pro-active Ward Clerk to join our newly established Orthopaedic Institute in Macquarie University Hospital. The role will have you undertake a variety of tasks including administering registration, bookings, admission and discharge processes for the ward. Clear and effective communication with patients, clinicians and colleagues will be key for a smooth-running ward.Key accountabilities (include but not limited to)Work as part of a team to ensure the achievement of departmental and hospital-wide goals.Deliver a high level of service that is patient- and client-focused, inclusive of families and carers.Build and maintain strong working relationships with internal and external stakeholders to ensure the successful delivery of services.Complete scanning documentation as required and maintain up-to-date medical histories.Contribute to the ongoing development of clinical processes to promote excellent collaboration between healthcare disciplines and improve communication mechanisms.Prioritize workload based on individual/team needs, acuity, and optimal time for intervention.Participate in quality improvement activities.Provide quality administrative assistance in a professional and timely manner.Contribute to the development and implementation of consistent administrative practices.Why Join UsYou'll play a key role in shaping the future of integrated healthcare in Australia. You'll join a supportive, collaborative team that is committed to delivering innovative, patient-centred care backed by world-class research and teaching.Macquarie University Health is Australia's first fully integrated academic health sciences precinct, uniting the Macquarie University Hospital and MQ Health Clinics, with the Faculty of Medicine, Health and Human Sciences. Our mission is to deliver person-centred, high-quality, academically integrated healthcare that improves patient outcomes, enhances student learning, and drives impactful research.At Macquarie University Health we unite the best clinicians, with world renowned researchers and clinical educators to lead the development of health and medical education and practice in Australia. We are celebrating our 15 year anniversary.Founded to advance the tripartite missions of clinical care, learning and research, we are bold and ambitious in our pursuit of patient-centred excellence.Just 15km from Sydney's CBD and easily accessible by metro, our Wallumattagal Campus in Macquarie Park offers a vibrant and inspiring place to work—right in one of the world's greatest cities.We offer fantastic range of  Employee Benefits including:Salary sacrifice options and excellent salary packaging benefits (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your income working for usPost graduate study and ongoing education support through scholarship programsCorporate private healthcare ratesMacquarie University Childcare at a reduced staff rateAbout YouReporting to Nurse Unit Manager (Acute Care), you will provide a high standard of customer service whilst assisting clinical staff in performing administrative duties with quality care and patient satisfaction (including reception duties, registration and bookings, admissions and discharges, clerical support and data entry) within the clinical department.The successful incumbent will possess good communication and interpersonal relationship skills, ability to work effectively with various teams, and a dedication to quality and continuous improvement of internal workflow and processes. This is a great opportunity for experienced health administrator seeking to share their passion of patient-centred clinical care. Join us in MQ Health as we aim to provide best outcomes for our patients, their families, and greater community altogether.To ApplyTo be considered for this position, you will demonstrate the below requirements in your CV and a 1-page cover letter:A minimum of 2-3 years' experience in a similar administration role is preferred. Medical or hospital environment desiredDemonstrated effective interpersonal communication skills within a multidisciplinary teamExceptional computer skills, particularly in Microsoft Office Suite, MS Word, Excel and web-based research are essentialStrong time management, multitasking and prioritization skills are essential.Proficiency in established administrative processes, including rehab referrals, follow-up phone calls, faxing, and scanning documents.Well-developed written and verbal communication skillsDemonstrated ability to effectively participate in a multidisciplinary team in a fast-paced, high-turnover surgical ward.Role Specific Conditions:MQ Health Immunisation screeningValid Working with Children Check (WWCC) for NSW (Please provide your WWCC number in your application)This position requires a Criminal History Check**Please note: We will be reviewing applications and conducting interviews on a rolling basis. Please note, the advertisement may close earlier than the stated deadline if the position is filled.****Please note this position is only open to Australian citizens, permanent residents and those currently residing in Australia with full working rights.**Application Close: Wednesday, 17th September, 11:59pm AEST General Enquiries: Please contact Talent Acqusition Consultant, Bill Egarchos at If you're already part of the Macquarie Group (MQ University, , MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.Applications Close:17/09/2025 11:59 PM A Place Where You Belong At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.Learn MoreDiscover the unique career opportunities we can offer by visiting our Careers Page.