Program Coordinator

About Legacy WA

Legacy WA supports over 2,500 individuals from families touched by a loved one's service to our country. We provide essential services including financial support, counselling referrals, education assistance, and social connection programs. Our mission is to ensure that no family suffers after the loss or injury of a veteran. We do this with the support of passionate volunteers, team members, and partners who share our values of service, compassion, and community.

About the Role

The Program Coordinator is responsible for leading the design, delivery, and coordination of Legacy WA's Community Services initiatives, with a particular focus on the Respite and Camp Programs, as well as the Legatee Peer Support and Referral Programs. This role involves developing and implementing evidence-based, high-impact programs that deepen the connection between Legacy WA and the families we support.

This is a dynamic opportunity to create safe, enriching experiences for children and families, while expanding our engagement portfolio through inclusive, values-driven activities that welcome new participants and foster long-term support.

Located in West Perth, with regular travel to our Busselton camp facility, this hands-on position requires robust experience in policy development and risk management, strong people management skills, and the ability to execute operational plans effectively. 

KEY ACCOUNTABILITIES

Program Leadership & Coordination

• Lead the full lifecycle of programs from planning and promotion to delivery and post-program review.

• Deliver on-the-ground leadership during community service programs ensuring safety, wellbeing, and engagement of all participants.

• Design and implement other inclusive programs that reflect the needs of veteran families and the broader Legacy community.

• Provide leadership and support to camp and community service program volunteers

Operations & Risk Management

• Develop and maintain program policies, procedures, and risk management plans.

• Ensure compliance with child safety standards and duty-of-care obligations.

• Coordinate logistics, including equipment, transport, and site readiness

Stakeholder Engagement

• Build strong relationships with participants, families, volunteers, facilitators, and Legacy WA staff.

• Lead onboarding and training for volunteers, facilitators, and other camp stakeholders.

• Represent Legacy WA at community events or partner briefings related to camps and other programs

Promotion & Growth

• Manage all communications and enrolments related to programs.

• Promote camp and other programs through strategic outreach and community engagement.

• Co-design new initiatives that encourage greater participation and feed into the program pipeline.

Funding & Reporting

• Contribute to grant applications, funding submissions, and outcome reporting.

• Manage program budgets and provide timely reports to leadership and funders

KEY SELECTION CRITERIA

Essential

• Minimum of 5 years demonstrated experience in coordinating camps, group programs or community events

• Demonstrated leadership capabilities, including team supervision and program oversight

• Strong written and verbal communication skills, including stakeholder engagement and training delivery.

• Experience developing and implementing operational frameworks, policies, or procedures.

• Strong organisational skills with the ability to manage competing priorities and deliver outcomes within scope, timeframes, and budget

• Commitment to inclusive, trauma-informed, and child-safe practices.

• Strong alignment with Legacy WA's mission and values.

• Current or willingness to obtain:

• Australian Driver's Licence

• Working with Children Check

• National Police Clearance

Desirable

• First Aid certification

• Qualifications in Outdoor Leadership, Community Services, or Project Management.

• Experience supporting families affected by trauma or loss.

• Experience with camp management systems or digital tools.

• Lived experience as a veteran

WHAT WE OFFER

Legacy WA will provide:

• A meaningful and mission-aligned role supporting families of veterans.

• A supportive and collaborative workplace with a values-based culture.

• Flexible work arrangements and paid travel to Busselton for camps.

• Salary packaging

• Ongoing professional development opportunities.