Aftersales training manager

24 hours ago

Sydney, New South Wales, Australia ZEEKR Australia Full time $80,000 - $120,000 per year

About ZEEKR

ZEEKR is a premium electric vehicle brand under the Geely Group, dedicated to pioneering innovation in smart, sustainable mobility. As part of Geely's ecosystem, ZEEKR embodies cutting-edge design, advanced technology, and user-centric electric mobility experiences.

About Geely:

  • A global leader in smart electric vehicles and automotive innovation.
  • Owns iconic brands including Geely Auto, ZEEKR, Volvo, Polestar, Lotus, and holds a 17% stake in Aston Martin.
  • Boasts $100B+ in assets and employs 140,000+ people worldwide.
  • Employs over 30,000 engineers and designers across R&D centers in China, Sweden, the UK, the U.S., and Germany.
  • Operates 4,000+ sales and service locations globally.
  • Recognized as a Fortune Global 500 company for 13 consecutive years.
  • Drives AI-powered automotive solutions supported by one of the industry's largest cloud computing capacities (1.02 Exaflops/sec).
  • Through Geespace, has launched 20 satellites to enhance safe autonomous driving capabilities.
  • Employs world-class digitalisation and AI-driven manufacturing processes.

Role Responsibilities

  • Our Australian team is looking for an experienced
    Training Manager
    who will be part of building our aftersales business in ZEEKR Australia and New Zealand. At ZEEKR, we build strong relationships with our customers and partners by offering outstanding service and guidance throughout the chain.

Key Responsibilities

  • Develop and localise local training content utilising global content and best practices
  • Support local business functions will Commercial training and development programs
  • Administer ZEEKR partner training programs, monitor Technician development pathways and support business partners in achieving market readiness requirements
  • Liaise with HQ Training and Aftersales teams to highlight local market requirements and future program development
  • Support Quality and Technical Managers in product quality evaluation
  • Source, setup and implement the local ZEEKR Australia and New Zealand training academy

Qualifications & requirements:

  • Strong communication skills, both written and verbal
  • Previous experience in Training and Management, preferably within an existing OEM
  • A strong track record of program development and implementation
  • Strong budgeting and reporting capabilities to ensure effective program development
  • Ability to build strong rapport with business partners and stakeholders of all levels
  • Agile thinker with the ability to implement changes quickly to fit business needs through development
  • Previous experience in staff management, planning and objective setting

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