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Technology Support Officer

2 weeks ago

Yarra Valley High Country, Australia GOTAFE Full time $60,000 - $80,000 per year

Technology Support Officer

FULL TIME - ONGOING
Location: Wangaratta

What it means to work at GOTAFE

At GOTAFE, we change lives through education. Our students are at the heart of everything we do, and we create a supportive environment where both students and employees can grow and succeed.

In 2026, GOTAFE and Wodonga TAFE will amalgamate and be unified as one organisation.  We are bringing together the strengths, capabilities, and proud histories of both TAFEs whilst maintaining our distinct brands in community.

This means GOTAFE and Wodonga TAFE will deliver even greater outcomes for our learners and communities across regional Victoria. With a combined 1,100 staff and 14,800 students, this is an exciting time to join an innovative organisation that is evolving, expanding its reach, and investing in the future of vocational education.

With GOTAFE by your side, YOU'VE GOT THIS.

Job details

Do you have a passion for providing exceptional technical support and ensuring seamless IT operations? As a Technology Support Officer at GOTAFE, you will be a key player in maintaining and improving our ICT systems, providing frontline support to staff and students, and ensuring optimal performance of network infrastructure. This is your chance to work in a dynamic team, troubleshoot complex issues, and contribute to enhancing digital solutions that support learning and development.

As the successful candidate you will have:

  • Knowledge in PC and network hardware, operating systems, and software applications.
  • Hands-on experience with network infrastructure, cloud-based telephony and/or database functionality.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills, with the ability to address technical issues efficiently.
  • A proactive attitude and the ability to work both independently and collaboratively.
  • A relevant tertiary qualification and/or experience.

If you are successful in this role you will be required to provide:

  • A current Police Check (date of issue is to be no more than 6 months prior to commencement date)
  • A current Working with Children Check - Employee (or proof of application)
  • A current Driver's Licence (Car).

The salary for this role is PACCT 4 under the GOTAFE Enterprise PACCT Agreement 2023.

How to Apply

To download the position description, apply for the role, or find more information, please visit our Careers Centre at

For further information regarding this opportunity, please contact

Applications close: 31st August 2025

What sets us apart as an employer?

A positive, supportive culture is the key to our ensuring our staff have everything they need to carry out their roles. Flexible work arrangements and a robust learning and development program are some of the benefits our employees enjoy.

GOTAFE provides a sense of community and fosters a safe, supportive space for students and staff alike to grow, support each other and be challenged.

An inclusive employer

GOTAFE embraces diversity, inclusion and equity in building a workplace that reflects our communities. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, LGBTIQ+ people and people from culturally and linguistically diverse backgrounds. There are staff peer networks to support you in your time at GOTAFE.