Service Support Officer

2 weeks ago

Yarra Valley High Country, Australia Wellways Australia Limited Full time $104,000 - $130,878 per year
  • Full-Time Service Support Officer
  • Be the welcoming and professional face of the Local Services
  • $ phr (SCHADS Level 2B) + Leave loading + Super + Salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

About this Opportunity

You will be the heart of our Mental Health and Wellbeing Local and will provide a welcoming, empathetic and safe experience for team members, participants, carers and their families as they enter the Mental Health and Wellbeing Local. This role will be part of a growing service system that places the community in the centre of the Local Mental Health and Wellbeing network across Victoria.

Every interaction will provide a benefit and positive outcome for our team members, participants, their family, carers and supporters. This is the perfect role for you if you are positive, enthusiastic and are always willing to go the extra mile to support others. Now is your chance to shape the future of mental health and wellbeing in Victoria to ensure that everyone is supported and included.

You will need:

  • Proven experience in reception and administrative support roles
  • Data entry skills
  • Amazing communication skills
  • Current valid Driver's License and the ability to undertake travel for the role
  • Current Working with Children Check and NDIS Workers Screening Check
  • Right to Work within Australia
  • Satisfactory National Police Records Check (less than 12 months old)
  • NDIS Worker Orientation Module Certificate

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

  • A purpose driven culture where people can thrive, everyone is respected, and differences are valued
  • An equitable, diverse, and socially inclusive work environment
  • Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
  • Meal and Entertainment allowance via salary packaging up to $2,650 per annum
  • Receive 17.5% leave loading every time you take annual leave
  • Paid parental leave after 12 months of ongoing employment
  • Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Matthew Riley, on

Once you APPLY click here for a copy of the position description

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways

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