Administration Officer

Make a Meaningful Impact Every Day

Administration Officer – Aged & Community Care

Wangaratta, VIC | Temporary Part Time (24 hours per week until July 2026) | $35.43 per hour + super

Are you ready to join a team that's passionate about supporting our ageing community — and do it all while enjoying the lifestyle perks of one of Victoria's most vibrant regional centres?

The Rural City of Wangaratta is seeking an organised, compassionate, and service-focused Administration Officer – Aged & Community Care. In this vital role, you'll support the delivery of high-quality aged and community care services that are safe, effective, and centred on the needs of the people we serve.

Whether you're already in the aged care space or have strong admin experience and a heart for people — this is your chance to build a meaningful career that gives back to your community.

What You'll Be Doing:

• You'll be the friendly, reliable admin backbone of our Aged & Community Care team. Every day, you'll:
• Respond to client and carer enquiries with empathy, accuracy, and respect
• Keep client records, service agreements, and rosters up to date in care management systems
• Manage purchase orders, process accounts for payment, and support financial compliance
• Support aged care events like the Seniors Festival, promoting inclusion and wellbeing
• Contribute to quality improvement and help refine our systems and service
• Ensure compliance with Aged Care Quality Standards, including privacy and duty of care protocols

What You Bring:

• We're looking for someone with the right balance of head and heart — strong technical admin skills, a love for organisation, and a genuine interest in the wellbeing of older people and carers.
• Certificate IV in Business (Office Administration) or relevant experience
• Experience in financial systems, data collation, and client databases
• Great with time management, multitasking, and a strong attention to detail
• High-level customer service skills with a positive, professional attitude
• A current driver licence and satisfactory police record check

Why Work for Rural City of Wangaratta?

• Joining our team comes with a variety of exciting benefits, including:
• Inclusive, supportive, and nurturing work environment
• Ongoing training and professional development opportunities to help you achieve your career goals
• Corporate benefits, including flu injections and reduced gym memberships
• Employee Assistance Program (EAP) for mental health and wellbeing support
• Paid Parental Leave
• Option to purchase additional annual leave for permanent full-time and part-time employees

If you're ready to bring your governance expertise to a progressive, community-focused council, we want to hear from you.

For more information and to view the position description, please visit our website at Further enquiries about this position should be directed to Carmel Kimball - Community Care Team Leader on

Applications close Monday, 9 September 2025 at 3pm, although the right candidate may be appointed earlier.

Rural City of Wangaratta is a child safe and equal opportunity employer. Employment applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged. In addition, applications for positions that work with children must provide referees who can comment on their experience working with children. These roles also require a valid Working with Children Check and all roles require a National Criminal History Check.

When submitting your application, you will need to include:

• Your current contact details;
• A cover letter to your application. This document is an introduction to your application and will generally include an outline as to why you have applied for the role;
• A current resume with a minimum of two current referees;
• A letter stating how you meet the key selection criteria, providing evidence that clearly demonstrates what you have achieved in relation to the position. It is helpful to use each selection criteria as a heading and then explain how your skills and experience meet that criterion; and
• Copies of any relevant qualifications or licence.