Change Manager

Change Manager

Req ID: 96705

Department: AR Governance and Operation Excellence

Division: Australia Retail

Location: Melbourne

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

Responsible for managing the delivery of small change initiatives, or as part of a team to deliver larger initiatives. This role helps portfolios/projects to meet business and financial objectives, applying a practical and people-centric lens, while landing change safely for our people and customers.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Type: Permanent, Full-timeRole Location: Melbourne or Perth only (To be discussed with the Hiring Manager)Work Hours: Standard Hours

What will your day look like?

This role is accountable for:

• Supporting the development and delivery of quality change interventions and artefacts including communications, stakeholder engagement, impact assessments, learning, change readiness, metrics, and evaluation for our bankers. Aligning artefacts to strategic narrative.
• Recommending opportunities, change mitigations and engagement strategies to adapt the change approach and support the overarching program delivery.
• Supporting change governance, planning, and reporting requirements.
• Identify the impact of an initiative/project, both within and outside of ANZ. Analysing and communicating impacts across the value change with the right people at the right time.
• Supporting the implementation of measures to change management performance, leveraging data and metrics to make informed decisions and guide iterative change.
• Engagement, collaboration, and relationship building with a range of stakeholders including subject matter experts, project team members and leadership.
• Participate in workshops to understand change requirements and activities needed to support a positive customer and employee experience.
• Supporting the development of BAU transition plans and support handover of change activities to the business.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Previous in-depth experience (3 plus years) as a Change Analyst/Change Manager or similar position, across project and change methodologies e.g., Agile and Traditional
• Has successfully delivered program change activities with quality outcomes.
• Experience identifying change impacts and change risks, while developing and executing targeted change interventions
• Demonstrated experience working collaboratively with stakeholders.

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit You can apply for this role by visiting ANZ Careers and searching for reference number

Job Posting End Date

09/06/2025 , 11.59pm, (Melbourne Australia)