Head Guide

About Us

Wild Bush Luxury forms a part of the Experience Co. group (ASX: EXP) which is an adventure tourism company founded in 1998 with the vision of becoming the largest and most respected adventure tourism company in the world. We offer the best of the best in adventure experiences with numerous locations throughout Australia and New Zealand.

As a business, we empower our employees to do what they do best – deliver extraordinary experiences.

Wild Bush Luxury immerses you into the exotic landscape of the stunning Flinders Rangers. Arkaba is recognised as one of the most beautiful outback properties in the Country, with its rich Aboriginal history going back thousands of years and a geological history that dates back to hundreds of millions of years. Immerse yourself in the story of the ancient landscapes and relax under the stars. Offering down to earth, yet attentive level of service, our team of hosts and guides are passionate about the area and its wildlife. A truly magical experience all round.

About You

We are seeking an experienced Head Guide with exceptional people management skills to join our team. As the Head Guide, your mission is to inspire guests with the natural beauty and heritage of the Flinders Ranges, leaving them with a profound connection to our environment. You are a hands-on leader who is passionate about supporting a team of Guides and Lodge Attendants in delivering extraordinary experiences that foster a deeper appreciation of our natural environment.

You are a gifted storyteller, sharing the rich history of the land, and you have a deep love for the outdoors, especially the Australian outback. If you're looking for a unique and special experience beyond the ordinary 9-to-5, this role is perfect for you.

Key Responsibilities

• Lead, support, and mentor a team of Guides and Lodge Attendants to deliver world-class guest experiences.
• Oversee all guided activities, ensuring adherence to safety procedures and the highest service standards.
• Inspire guests with engaging presentations and storytelling about the Flinders Ranges' natural history and heritage.
• Manage day-to-day guide operations, including vehicle, safari, and equipment readiness.
• Assist with the onboarding and training of new team members.
• Support and role model conservation initiatives, weaving sustainability into every aspect of guiding and guest interaction.
• Oversee camp operations as required to ensure seamless guest experiences.
• Provide leadership in guest service, assisting with meal service, hosting, passenger transfers, and lodge operations where needed.
• Collect guest feedback and identify areas for continuous improvement.
• Maintain clear communication across the lodge and operations teams to ensure smooth delivery of all experiences.

Qualifications & Experience

• LR Driver's Licence
• SA Driver Accreditation
• First Aid and CPR
• Responsible Service of Alcohol (RSA)
• Proven guiding experience with demonstrated leadership and team management skills
• Strong storytelling ability and in-depth knowledge of Australia's natural environment, particularly the outback
• Ability to deliver exceptional customer service in a luxury environment
• Flexible and hands-on approach, with willingness to assist in lodge operations

Benefits and Perks:

• Employee Benefit Discount Program to explore our range of products.
• Food and Walk Allowances.
• Employee Referral Program.
• Additional leave purchase plan.
• Reward and Recognition Programs.
• Training and study assistance provided
• Career pathways to help you advance in your career.
• Board and lodging provided during shifts.

At Wild Bush Luxury, we offer a truly unique and enriching experience in the heart of the Australian outback. If you're passionate about delivering exceptional guest experiences and fostering a deep connection to nature, we invite you to join our team as the Head Guide. Apply now to embark on a rewarding journey with us.

We encourage applications from candidates of all backgrounds and experiences.