Desktop Support Engineer

1 week ago


Sydney, New South Wales, Australia Mansell Taylor Consulting Full time $90,000 - $120,000 per year

We're looking for a polished and proactive Desktop Support Engineer to join a respected global organisation in their Sydney CBD office. You'll be the trusted IT partner for 300 users, including C-level executives, delivering VIP-level support with professionalism, discretion, and care.

The Role

  • Provide Level 2 desktop support to executives and office-based staff
  • Troubleshoot Windows 10/11, Microsoft 365, Zoom, MS Teams, printers, MFA, remote access
  • Maintain AV and conferencing systems, assist with Windows 11 upgrades
  • Support executive mobile devices and applications
  • Collaborate closely with EAs and senior leaders to deliver premium service
  • Install, configure, and maintain Active Directory, DNS, DHCP, Exchange, VMWare

About You

  • Proven Level 2 IT desktop support experience, ideally in executive-facing roles
  • Strong skills in M365, Windows 10/11, Zoom, MS Teams, and remote access tools
  • Confident troubleshooting hardware, software, and network issues
  • Excellent communication skills and a people-first mindset
  • Full Australian working rights and ability to work onsite

What's on Offer

  • Onsite role, Monday–Friday
  • Prime Sydney CBD location, close to transport
  • Work directly with senior business leaders in a high-profile role
  • Professional, collaborative, and supportive environment

Apply Now or contact Jelissa on for a confidential discussion.



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