Patient Experience

11 hours ago

Chatswood New South Wales Australia Dental Boutique Full time $80,000 - $120,000 per year

At Dental Boutique Chatswood, every smile is a reflection of care, artistry, and confidence.

We specialise in cosmetic and general dentistry, helping patients achieve healthy, confident smiles through personalised treatment plans and exceptional care.

People love working with Dental Boutique because we're transforming smiles and transforming lives in a supportive, values-driven environment where every team member makes a meaningful impact.

About the Role

Your personality matters more than dental experience. This is a patient-facing role where you'll be the trusted guide for people considering life-changing procedures.

We're looking for someone who can combine empathy, confidence, and clear communication with the ability to guide patients through their treatment journey. You'll build trust, explain options, and help patients make confident decisions, while also contributing to practice growth in a professional, patient-first way.

Key Responsibilities

  • Lead patient consultations with warmth and professionalism, explaining treatment options clearly
  • Guide patients through treatment plans, timelines, and financial arrangements
  • Coordinate the complete patient journey from initial enquiry to post-treatment care
  • Drive conversions by building trust and effectively presenting treatment options
  • Collaborate with leading dentists and clinicians to deliver world-class patient experiences

Skills & Experience

We welcome people from healthcare, wellness, retail, or customer service backgrounds — no dental experience required. What matters most is your empathy, professionalism, and drive to help others. Comprehensive training is provided in all procedures and systems so you can succeed with confidence.

  • Proven experience in sales, consulting, or other patient-facing roles (e.g. healthcare, cosmetic, or luxury service industries)
  • Exceptional communication and interpersonal skills with a naturally empathetic approach
  • Confident, approachable, and professional in all interactions
  • Highly organised and detail-oriented, able to manage multiple patient journeys simultaneously
  • Results-driven with the ability to influence decisions in a patient-first way
  • Genuine passion for helping people regain confidence and improve their wellbeing

What's in it for you

  • Above-industry award rate plus attractive performance incentives
  • Play a key role in one of Australia's fastest-growing dental brands
  • Work with industry-leading clinicians in a purpose-built environment
  • Career progression opportunities across Dental Boutique Chatswood and the wider Dental Boutique network
  • Supportive, values-driven team culture where every contribution counts

How to Apply

Ready to guide patients on their smile journey and make a real difference in people's lives? Apply today with your CV and a brief cover note explaining why you're excited about this patient experience role.

No dental experience required – just bring your passion for helping people and we'll provide the rest.

  • Patient Experience Coordinator

    1 week ago

    New South Wales, Australia NSW Health Full time

    Make a direct impact on patient and family experiences - Champion communication and compassion in fast-paced environments - Join a people-focused health district committed to inclusion and care **Enhance communication, support patients and families, and drive service excellence in Emergency and COVID-19 settings across WSLHD.** **Employment Type**:...

  • CCLHD - Patient Experience Officer

    6 days ago

    Central Coast, New South Wales, Australia Central Coast Local Health District Full time $60,000 - $80,000 per year

    Employment Type:Permanent Part TimePosition Classification:Administration Officer Level 5Remuneration:$ $39.26 Per HourHours Per Week:20Location:Wyong HospitalRequisition ID:REQ604706Applications Close:Tuesday, 23 September 2025 at 11.59pmInterviews:Tuesday, 30 September 2025Are you passionate about making a difference in patient care? We are looking for a...

  • Patient Services Officer

    16 hours ago

    Taree, New South Wales, Australia Biripi Aboriginal Corporation Medical Centre Full time $60,000 - $80,000 per year

    Are you looking for the right career and lifestyle move? Do you want a job that will give you the opportunity to make a real difference in the lives of Aboriginal people?Here's your opportunity to kick a career goal while you enjoy an incredible lifestyle on the beautiful Mid North Coast.About the Role:The Patient Services Officer is responsible for...

  • Trainee - Patient Services - Timaru

    2 weeks ago

    Canterbury, New South Wales, Australia Awanui Group Full time $50,000 - $80,000 per year

    Trainee – Patient ServicesCasualTimaruWho we are | Ko wai mātou:Awanui Labs Timaru (previously known as Medlab South Timaru) is the provider of pathology services to the people of South Canterbury; providing pathology services to the patients of Medical Specialists, Hospital Clinicians, General Practitioners and Midwives. Awanui Labs Timaru is a part of...

  • Patient Holding

    13 hours ago

    Woodville, South Australia SA Health - Central Adelaide Local Health Network Full time $898,972 - $1,224,456 per year

    Central Adelaide Local Health NetworkThe Queen Elizabeth Hospital, WoodvilleSalary   RN-1  $74,831 - $102,103 p.a. + Superannuation and Salary Sacrifice BenefitsPermanent full-time and part-time positionsAbout the RoleAs a Registered Nurse in Patient Holding, you'll play a pivotal role in providing high-quality, comprehensive care to patients undergoing...

  • Physio Clinic

    7 days ago

    South Brisbane, Australia Dynamic Sport Physiotherapy Full time

    Patient Experience Officer - Be the Heartbeat of Our Healthcare Team! **Full-Time Position | No Healthcare Experience Needed | Full Training Provided** Do you light up when you can make someone's day better? Dynamic Sport Physiotherapy is seeking a warm, energetic individual to join our family as a Patient Experience Officer. This isn't your typical...

  • Patient Liaison Officer

    3 days ago

    Wagga Wagga, New South Wales, Australia Murrumbidgee Local Health District (MLHD) Full time $80,000 - $82,240 per year

    Requisition Number:REQ602312Position Classification:Administration Officer - Level 6Employment Type:Permanent Full TimeLocation:Wagga WaggaRemuneration:$80, $82,240.21 per annum (+ super + 17.5% leave loading where applicable)Applications Close:Midnight on 10 October 2025Working hours: Monday to Friday, 8:30am - 5:00pm.Play a pivotal role in regional...

  • Patient Marketing Manager

    6 days ago

    Macquarie Park, New South Wales, Australia Medtronic Full time $120,000 - $180,000 per year

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe have an exciting opportunity for a Patient Marketing Manager to join our inclusive and...

  • CCLHD - Patient Support Assistant

    2 days ago

    Central Coast, New South Wales, Australia Central Coast Local Health District Full time $50,000 - $65,900 per year

    Employment Type:Permanent Full TimePosition Classification:Patient Support Assist (CC)Remuneration:$1, $1,149.82 Per WeekHours Per Week:38Location:Gosford & Woy Woy HospitalRequisition ID:REQ615968Applications Close:Sunday 16th November 2025Do you thrive in a team environment where your contribution truly matters? At Central Coast Local Health District...

  • Patient Liaison Officer

    16 hours ago

    Australia Western Health Full time $60,000 - $80,000 per year

    Location: Footscray HospitalEmployment Type: Full-Time, Fixed Term (until February 2027)Salary: Admin Grade 2 + Superannuation + Salary PackagingAbout the Role:Western Health has an exciting opportunity for an enthusiastic and motivated individual to join our Patient Liaison Team in a full-time, fixed-term position (12-month maternity leave coverage). This...