Call Centre Consultant

3 days ago

Adelaide, South Australia South Australia Police Full time $58,709 - $63,254 per year

Part-time, Full-time, Casual roles available

Come work with us and be a part of the SAPOL Blue Team in assisting our front-line police officers

If you are:

  • A team player with excellent organisational skills
  • A natural leader and communicator
  • An individual with high resilience and composure

Consultants apply a high level of knowledge of SAPOL's functions and activities within the Call Centre environment, using sound initiative and judgement in managing emergency and complex calls.

If you are a person with a high level of integrity, respect and collaborates well with others and enjoys working with a level of autonomy whilst respecting cultural/social diversities; interpreting and applying established policies and procedures this is the role for you.

Benefits

  • Flexible rostering - various shifts to fit your lifestyle
  • Generous salary rate upon completion of training
  • Opportunity for casual and term contracts or permanent roles
  • Wellbeing initiatives, including an onsite gym and access to a 'Fitness Passport'
  • Positive and diverse working environment
  • Paid training
  • Salary packaging options
  • Career opportunities within the South Australian Public Sector

Special Conditions

  • The incumbent must hold a current Australian work eligibility status and will be subject to background and criminal history checks.
  • You must be available to be rostered over 24 hours / 7 days a week, including weekends, and public holidays. Overtime may be required to meet business needs.

Successful applicants will receive an ASO2 salary of $30.01 per hour ($58,709 - $63,154 per annum) for the duration of the 5-week training course.

To learn more about our hiring process please visit our website for more information.

Enquiries: Please send any enquiries to: ***************

Application Instructions

Please click on 'Apply' which will direct you to IWorkforSA and further information will be provided on how to apply.

Application Instructions

All applications must be submitted online.

Applicants must submit a covering letter (two pages) addressing the essential minimum requirements of the role outlined in the Position Information Document, a current resume and the contact information of three referees including your current line manager.

Applicants external to SAPOL must complete an RF2099 Pre-Employment Declaration Form and submit this with their application.

South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application.

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