Front of House Supervisor

10 hours ago

East Fremantle WA, Australia Alchemy Saunas Full time $57,760 - $87,840 per year

Supervisor – East Fremantle

Location: East Fremantle

Employment Type: Part-Time / Casual (Supervisor Level)

Hours: Varied shifts including weekdays and some weekends

Reports To: Venue Manager

About You

  • You're confident, proactive, and thrive in a hands-on role.
  • You have prior experience in customer-facing or supervisory roles (hospitality, wellness, or service industries preferred).
  • You're a natural communicator who can lead, support, and inspire others.
  • You bring energy, accountability, and genuine care for both people and process.
  • You have strong attention to detail and a calm, solutions-focused approach under pressure.

Why You'll Love Working With Us

At Alchemy, we're building more than venues - we're creating a community. You'll join a team that values connection, balance, and genuine human warmth, while working in an environment designed to make people feel good.

Join Alchemy Saunas and help create Perth's most connected wellness experience.

We're looking for a confident, people-focused Supervisor to bring warmth, energy and leadership to our East Fremantle venue. This senior Front of House role is perfect for someone who thrives in a community environment, leads by example, and ensures every customer leaves feeling better than when they arrived.

About the Role

As an Alchemy Supervisor, you'll play a key part in delivering seamless daily operations while creating exceptional experiences for our members and guests. You'll be the go-to person during your shifts — supporting the team, responding to issues as they arise, and upholding the high standards our venues are known for.

This role combines customer connection, operational oversight, and team mentorship in a fast-paced, wellness-driven environment.

What You'll Do

Customer Experience & Relationships

  • Be the welcoming face of Alchemy – greet every customer with energy, warmth, and knowledge.
  • Build genuine connections with our members and create a sense of belonging.
  • Handle customer enquiries and feedback with care, escalating complex matters to the Venue or Area Manager as needed.

Operations & Venue Oversight

  • Take ownership of the venue during your shifts, ensuring smooth, safe, and efficient operations.
  • Complete daily checklists and maintain venue cleanliness and presentation to Alchemy's standards.
  • Support with rostering changes, staff absences, and operational updates.

Staff Support & Training

  • Mentor and support FOH staff, providing guidance and feedback.
  • Assist with onboarding and training new team members.
  • Foster a collaborative and positive workplace culture.

Stock & Maintenance

  • Manage stock levels using our Sortly system – from ordering to unpacking deliveries.
  • Flag and escalate maintenance issues or safety concerns to management.
  • Support with incident reporting and operational documentation.

Collaboration & Continuous Improvement

  • Participate in regular Supervisor and Operations meetings.
  • Communicate clearly with Venue and Area Managers to keep the team aligned.
  • Take initiative on ad-hoc projects and venue improvements.

Ready to bring your energy to Alchemy?

Apply now and be part of redefining modern sauna culture in Perth.

Job Type: Part-time

Pay: $28.00 – $42.00 per hour

Application Question(s):

  • Are you available for early mornings, late nights and weekends?
  • When are you available to start?
  • List any relevant experience you have

Work Location: In person

  • Front of House

    2 days ago

    East Fremantle WA, Australia Alchemy Saunas Full time $60,000 - $108,000 per year

    Front of House Team Member | Alchemy SaunasJoin the team shaping Perth's newest sauna and ice bath hub.Locations: Fremantle and East FremantleAt Alchemy Saunas, we believe in the power of shared experiences. Our venues are lively, social, and built for community and connection. We're not about silence. We're about conversation, energy, and transformation.Our...

  • Alchemy Saunas

    18 hours ago

    East Fremantle, Australia Alchemy Saunas Full time

    **Supervisor - East Fremantle** **Location**: East Fremantle **Employment Type**: Part-Time / Casual (Supervisor Level) **Hours**: Varied shifts including weekdays and some weekends **Reports To**: Venue Manager **About You** - You’re confident, proactive, and thrive in a hands-on role. - You have prior experience in customer-facing or supervisory roles...

  • Part Time Front of House

    11 hours ago

    Fremantle WA, Australia Alchemy Saunas Full time $24,950 - $41,500 per year

    Front of House – FremantlePart-Time (Contracted Position)Location: FremantleEmployment Type: Contracted, Part-TimeHours: Consistent rostered hours, with flexibility where possibleReports To: Venue ManagerJoin Alchemy Saunas and help redefine modern sauna culture.We're looking for warm, reliable, and customer-focused Front of House team members to join our...

  • Event Front of House Supervisor

    2 days ago

    East Perth, Australia VenuesWest Full time

    **Event Front of House Supervisor*** **POSITION NUMBER**: 02205 **SALARY**: Level 7 - $82,845 to $87,024pa - VWGA 2022 **About VenuesWest** At VenuesWest our vision is to be Australia’s leading provider of sport and entertainment venues and precincts. We take pride in owning and/or operating 14 of Western Australia’s major sporting and entertainment...

  • Front of House Supervisor

    6 days ago

    Fremantle, Australia Good Drinks Australia Full time

    **Introduction**: About Us Proudly West Australian, Gage Roads has grown to become the country's leading independent brewery. In Jan '22, we opened Gage Roads Freo, our 1500 capacity brewpub, located in the Fremantle Port, on the Walyalup Waterfront. Perfectly perched on right on the harbour, our venue overlooks the channel of water that originally inspired...

  • Front of House Supervisor

    2 weeks ago

    Fremantle, Western Australia Good Drinks Australia Full time $60,000 - $80,000 per year

    Introduction:About UsProudly West Australian, Gage Roads has grown to become the country's leading independent brewery. In Jan '22, we opened Gage Roads Freo, our 1500 capacity brewpub, located in the Fremantle Port, on the Walyalup Waterfront. Perfectly perched on right on the harbour, our venue overlooks the channel of water that originally inspired our...

  • Front of House Supervisor I Manager

    1 week ago

    East Maitland, Australia Ollies Restaurant Full time

    **Front Of House** - Multiple part time and full time roles available:_ - About you:_ - Minimum two years of experience in the hospitality industry preferably in a supervisory role - Fast paced, energetic & bubbly personality - Experience with POS systems - Proven experience in a high-volume establishment. - Possess leadership skills - Ability to keep front...

  • Front of House Staff

    2 days ago

    East Maitland, Australia Ollies Restaurant Full time

    **Front Of House** - Multiple part time and full time roles available:_ - About you:_ - Minimum one year of experience in the hospitality industry - Experience with POS systems - Proven experience in a high-volume establishment. - Possess leadership skills - Ability to keep front of house areas clean, tidy and presentable at all times - Work well with others...

  • Front of House Waitstaff

    17 hours ago

    East Toowoomba, Australia Cafe Valetta Full time

    **Cafe Valetta** We are looking for someone who thrives in a fast paced environment, shows great initiative & can work within a team. The applicant must have previous cafe or restaurant experience in all front of house roles including table service and barista work. We are offering 20+ hours a week including weekends and some nights. If service, coffee &...

  • Front of House

    2 weeks ago

    O'Connor WA, Australia Deebo Burgers and Beer Bar Full time $12,972 - $21,731 per year

    Join Our Front of House Team at Deebo Burger and Beer BarAre you passionate about great food, craft beer, and delivering memorable guest experiences? Deebo Burger and Beer Bar is looking for enthusiastic team members who love engaging with customers and thrive in a lively, welcoming environment.What We Offer:A fun and friendly workplace within the heart of...