Receptionist & Administration Assistant (Strata Records)

24 hours ago

Sydney, New South Wales, Australia PICA Group Full time $50,000 - $70,000 per year

Receptionist & Administration Assistant (Strata Records)

Start your career where first impressions and attention to detail both matter.

Grow with us. Entry-level role with training in strata administration.

Be the face of our head office. Professional reception and customer service.

Learn for the future. Build skills for administration, records, and operations.

The impact you'll have:

Our head office branch is busier than ever, and we've got a great growth role in administration and strata administration. As a Receptionist & Administration Assistant (Strata Records), you'll combine customer care and data accuracy, greet visitors, answering calls, and keeping ownership and contact records up to date. It's a great first step for someone who enjoys helping people, staying organised, and learning in a professional work environment.

What you'll do

  • Welcome visitors and clients, answer phones, and manage reception enquiries.
  • Keep the front desk and meeting rooms organised and presentable.
  • Handle mail, deliveries, and document scanning.
  • Enter and update contact details and ownership records (training provided).
  • Prepare and issue standard letters, forms, and welcome packs.
  • Apply privacy and data procedures accurately.
  • Support the team with general administration and file management.

What you'll bring:

  • Friendly, professional communication. In person, by phone, and by email.
  • Confidence using computers (Outlook, Excel, Word, Teams, SharePoint)
  • Strong attention to detail and pride in accuracy.
  • Reliable, punctual, and positive attitude toward customers and colleagues.
  • Willingness to learn strata systems and terminology.
  • Genuine interest in developing an administrative career.

What's in it for you:

  • Growth: We'll train you in systems, legislation, and processes that make strata work.
  • Flexibility: Stable full-time hours in a professional head office, with support for work-life balance.
  • Challenge: Each day brings variety. Front-desk interactions, problem-solving, and detailed back-office work.
  • Belonging: Join a supportive team where people want to know you and want you to succeed.
  • Giving Back: Help improve community living. Your work has an impact where people leave.
  • PICA Perks: Discounts and wellbeing programs that support life inside and outside of work.

Who is PICA Group?

We're Australia's leading strata and property services provider, with a trusted network of specialists in strata and facilities management, property development, debt recovery and legal services. For more than 70 years, we've enhanced community living by caring for one of our customers' most valuable assets, their home.

Everything we do is guided by our values: Say is Straight | Collaborate | Simplicity | Focus on Solutions | Delight the Customer| Get Things Done

How to apply:

If you're ready for that next step in your career and want to join an industry leader at an exciting period of transformation, please apply via the link.

At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.

For up-to-date information about PICA Group, visit us:

You must have the right to live and work in this location to be considered for this opportunity.

It is PICA Group's policy not to accept speculative CV's from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.

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